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ROG Strix B760-I does not POST (Orange Q-LED)

woodydoc
Level 8

I have just put together the following build:

CPU 
 

 

Intel Core i5-12400 2.5 GHz 6-Core Processor  
Motherboard 
 

 

Asus ROG STRIX B760-I GAMING WIFI Mini ITX LGA1700 Motherboard  
Memory 
 

 

Kingston FURY Beast 16 GB (2 x 8 GB) DDR5-5600 CL40 Memory  
Storage 
 

 

Western Digital Black SN770 2 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive  
Case 
 

 

Fractal Design Define Nano S Mini ITX Desktop Case  
Power Supply 
 

 

Corsair CX550M 550 W 80+ Bronze Certified Semi-modular ATX Power Supply

When I try to turn it on I recieve an orange Q-LED light on MB for RAM. I tried changing the RAM sockets, put just one stick in different sockets, disconnecting any peripherals but it makes no difference.

Has anyone had this issue before ? The RAM I selected is on the QVL list for this MB. I can only conclude the RAM is faulty and RMA it. Apart from this,  is there anything else you would suggest?

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1 ACCEPTED SOLUTION

Accepted Solutions

Hmm it seems your motherboard doesnt have same kind of battery as i do. Look manual there should be advice there or it could be button where your USB and other connections are. Once i thought i applied enough power installing Ram but was wrong :D. Download CPU-Z to see current bios version. Also i think u can install newest bios version without installing previous ones in the bios. 

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5 REPLIES 5

HandOfDoom91
Level 8

Remove the power cord and take of the battery for the Mb off for 1 min and back on. If it still does not work  Erase the RTC RAM. Manual Page 1-15. Also make sure when installing the ram sticks quite a bit force can be used to press them.

Hi HandOfDoom91,

Thanks for the advice. I am struggling to find the CMOS battery on this particular motherboard - I wonder if it's hidden below the SSD heatsink ? 

I think I have applied sufficient force for seating the RAM, however the Q-latch does not automatically close for me on either DIMM slot and needs to be closed manually. 

Would you know where to find the BIOS version for my motherboard ? There are some numbers on the SSD heatsink, I wonder if that's the BIOS version it came with ? The reason I'm asking is that there have been some BIOS updates to improve memory compatibility since the board was released.

Hmm it seems your motherboard doesnt have same kind of battery as i do. Look manual there should be advice there or it could be button where your USB and other connections are. Once i thought i applied enough power installing Ram but was wrong :D. Download CPU-Z to see current bios version. Also i think u can install newest bios version without installing previous ones in the bios. 

https://rog-forum.asus.com/t5/intel-700-600-series/location-of-onboard-cmos-battery-for-rog-strix-z6...

See this post with pictures maybe u have same kind of Battery removal

It's working now- just needed to reseat the RAM properly using a bit more force than before. Wish I had done that in the first place before putting the motherboard in the case!

BIOs level is 1003, which seems to cover memory compatibility updates, so will leave it as is, unless I get stability issues.

Windows installed, drivers updated and XMP enabled - so far so good!

Many thanks for your help !