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ROG STRIX B650E-F GAMING WIFI (lags/shutters)

QuestUA
Level 8

Windows 24H2(26100.2314) shutters/lags Ryzen 9950Х

Hello helps pls.

I bought a new PC, installed the latest version of Windows 24H2 (26100.2314) and updated the BIOS and the latest drivers, but I found one problem: when the memory profile is enabled in the BIOS, programs freeze and lag, when it is disabled, everything is fine. Also, the PC on 9950X takes a very long time to start up, compared to the second PC based on 5950X with the same Windows, the speed differs by 2-3 times (both have accelerated startup enabled in the BIOS)

Specs main pc

9950X+Arctic III 360

Asus B650E-F

G.Skill 96 GB (2x48GB) DDR5 5200 Ripjaws S5 (F5-5200J4040A48GX2-RS5W)

Specs second pc

5950+DarkRock 4

Gigabyte B550 Elite

64 GB DDR4 3200 MHz Ripjaws V Classic Black

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello @QuestUA 

Thank you for reaching out to us.
Could you clarify if the "memory profile is enabled" refers to EXPO or a related overclocking setting , and is the memory installed in the recommended slots?
If so, the described scenario may stem from compatibility or stability differences between the memory's overclocking parameters and your system configuration.

ASUS has verified the motherboard for optimal stability and compatibility with devices listed in the Memory QVL.
Upon reviewing your installed memory, "F5-5200J4040A48GX2-RS5W," we found it is not listed in the ROG STRIX B650E-F GAMING WIFI’s QVL:

We recommend manually adjusting the memory overclocking parameters to achieve the most compatible settings for your hardware or cross-testing with memory listed in the QVL.
Please refer to the shared FAQ and discussion threads below if needed:
[Motherboard] How to query (CPU/memory) QVL List?
Memory Kits - Overclocking and What You May Not Know

Thank you.

Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.