01-08-2024 06:15 AM
Hi all, after a failed ASRock X570 motherboard with BIOS issues I replaced the board with a ROG Strix B550F Gaming WiFi II. Build went fine but on boot I'm getting the notification "Please enter setup to recover BIOS setting. Press F1 to Run SETUP".
I've replaced the CMOS battery but still get the error. If I hit F1 and then exit BIOS it boots fine. That being said, the date and time are always reset when I enter BIOS - all other settings are retained. I've updated the BIOS to the latest version and tried loading optimized defaults to no avail.
Also, when the PC goes to sleep and I wake it again, the mainboard shows a red LED, all fans spin up but there's no display. The other issue is that I can't get the RAM to work with the DOCP profile, it just powers off and on a few times after saving the BIOS settings and then reverts to 2133Mhz.
I think it might be the RAM perhaps being incompatible. It's G.Skill DDR4-3600, 2x16Gb CL16 ( F4-3600C16D-32GTZNC). Any thoughts, folks? It's either the RAM or a bad board in my opinion. Any help would be much appreciated!
01-09-2024 05:50 PM - edited 01-09-2024 05:53 PM
Hello, @Tubmonkey74
May I inquire about your current BIOS version?
If it is not the latest version, 3405, we recommend updating it and clearing CMOS before reconfirming.
Inquiring about the ROG STRIX B550-F GAMING WIFI II's memory QVL, only the Ryzen 3000-Series CPU supports the "F4-3600C16D-32GTZNC" memory.
We recommend verifying whether the memory is correctly installed in the DIMM_A2 and B2 slots recommended in the user manual.
For further guidance, you can refer to the instructions provided in [Motherboard] How to query (CPU/memory) QVL List? and "purchasing and installation guide" on the official website support page.
Regarding the red Q-LED indicator, it signifies a CPU anomaly during the boot POST process. Please refer to the troubleshooting steps in [Motherboard] ASUS motherboard troubleshooting via Q-LED indicators, including verifying the CPU model, correct installation in the socket, and checking for bent pins.
Thank you.