12-03-2023 09:24 AM
I have ROG Strix B450-F Gaming motherboard, it worked fine for last 2 years
Last week I started having issues with board . then it just stopped, no display
The VGA light now stay's on ( Bright white LED) , to resent i did following, removed battery for 10 minutes, reinsert battery no change
removed the power supply , left off for 10 minutes no change
Least night removed the battery, removed the power supply, this morning I reconnected and still no change white LED lit stays on and no display, I tried display port as well as HDMI port from back but no change.
I am tried to get into Bios and see any issues but cannot access , as there is no display.
I also removed the memory , cleaned the connectors and reinsert.
Any help will be greatly appreciated.
My system is
B450-F-Gaming borad
AMD Ryzen 5 3400G Processor
16 GB DDR4 memory ( 2 8 GB sticks)
12-06-2023 10:00 PM
Hello, @jack01
"Last week I started having issues with the board."
>> Could you please provide more details on the specific problems you encountered or any software or hardware changes that preceded the issue of being unable to boot with the VGA indicator light on? For instance, did you change the GPU or update the BIOS?
When the VGA indicator light is on, do the RGB lights and fans on the motherboard activate?
Considering your current CPU supports integrated graphics, we suggest removing the GPU and connecting the monitor to the rear panel port on the ROG STRIX B450-F GAMING to confirm.
Please follow the guidance outlined in [Motherboard] ASUS motherboard troubleshooting via Q-LED indicators for troubleshooting steps.
Meanwhile, we suggest you refer to [Motherboard] Troubleshooting - No Power/No Boot/No Display and test with minimal components to isolate the possible cause.
Thank you.
12-07-2023 06:16 PM
Thanks for the response
The issue started when I did the graphic driver update using Asus utility.
When the VGA light is on the fan activate(they are on) RGB light on
I do not have GPU in the system, I am using the integrated graphic on CPU.
Unfortunately because of no display, I cannot access the bios or anything on computer
I have already did [Motherboard] ASUS motherboard troubleshooting via Q-LED indicators before posting this question.
Also did [Motherboard] Troubleshooting - No Power/No Boot/No Display
Thanks
12-17-2023 11:51 PM
Hello, @jack01
Based on your description, we recommend installing a GPU to further verify if the driver version is causing any abnormalities or cross-testing with a different CPU.
If you don't have the necessary hardware for cross-test, we suggest sending the motherboard to repair for further inspection.
Thank you.