ROG Maximus Z790 Hero - DDR5 128GB Memory Qcode 53 after restart (BIOS? 0904)

[Sensou]

Hi,

I'm using 4x32 DDR5 6000mhz GSKILL memory (5400mhz without problems in xmp mode) with my Asus z790 maximus hero motherboard. I sometimes get QCODE 53 after resetting the computer. This does not happen on every restart. I also tried many of the XMP options, but without success. There are no errors when running in Windows.

Have you encountered a similar problem? Is there anyone from Asus executives who can help on the issue? Should I completely change the brand of ram?

Asus has a product line that is really a headache even at the highest level.
Thanks for your help.

Here's what I've tried to fix this issue.
1. Turning off fast boot
2. XMP on and off (no memtest issues in both cases. 0 errors)
3. Increasing the memory voltage from 1.4 to 1.43
4. Replacing with ram with different latency (I changed from 30 to 32)
5. CMOS reset and return to default settings.

Hardware:
ROG Maximus z790 Hero (0904 bios)
i9-13900ks stock settings + Corsair H150 water cooling
4 x 32GB DDR5 6000mhz F5-6000J3238G32GX2-TZ5RK Gskill (available in QVL list)
1 x Samsung 990 Pro 2TB
ME 16.1.25.2020

[Sensou]

Hello AlSa, there is no problem since I changed the rams. Definitely don't buy Gskill ram.

[RaiBinger]

Buddy, hello! Tell me please, how are things going with post code 53 over time? At first, these problems were constantly and then for a long time I did not encounter them. Here again today - post code 53. And everything is as usual - when you restart the PC. And this problem appears only when rebooting from under Windows. I have already posted on this forum about my problem:  https://rog-forum.asus.com/t5/previous-forum/z790-hero-qcode-53-no-boot/m-p/910251/highlight/true#M8...

[Silent_Scone]

That kit is 5200MT, not 6000MT.

6000MT in 128GB/64GB is very tough on the IMC even for a single binned kit and I wouldn't have expected plug-and-play compatibility.

I don't think it fair to condemn GSKILL when you've gone off the reservation mixing and matching kits in this way. That said, I'm glad you were able to find stability at a lower frequency.

[AlSa]

I also have the same problem.

I also have G.skill memories

[Sensou]

XMP is already turned off. I'm not to try overclock. Even without XMP I'm having trouble with Gskill. * rams run at 4800mhz.

It's in the GSkill QVL list but I'm sure it's a compatibility issue. I tried 4 different sets and no improvement. As far as I can see on the forum, there are too many people using GSkill ram with similar problems. I think you should consider removing it from your QVL list.

[Jiaszzz_ROG]

Hello, @Sensou 

May I ask what kind of software or hardware you were operating before discovering this situation?
Have you updated the Intel ME to the corresponding version of the BIOS?
For example, the latest BIOS version 0904 of the ROG MAXIMUS Z790 HERO requires updating the Intel ME to 16.1.25.2124.
If not, please follow the instructions and update it to check if the problem can be solved.
Please also refer to the response from Silent_Scone, consider his suggestion, and try using a single memory module installed in the DIMM_A2 slot recommended in the user manual before attempting again.

Thank you.

[Sensou]

Hi Jiaszzz_ROG,
When 0904 came out, there was ME 16.12.25.2020. I updated it immediately when 16.1.25.2124 came out.

I know the ram kit is a 2x32 kit so I used 2x32 for a long time instead of 4x32. But the problem hasn't changed. I changed the GSkill rams 2 times with a different model.

I use (2 weeks) 2x32 ram during testing. I insert them into the slot written in the booklet.

The ram used by those who have similar problems on the forum is generally GSKill. The conclusion I came to based on my own experience was the following. Although GSKill rams are in the OVL list, it causes problems. I'm not using XMP turned off.

For me, the problem was when the computer was reset after working for a long time (6-8 hours). The same problem is also experienced in AlSa. After playing the game for 20 minutes, the problem occurred. There are many people who have the same problem. You should urgently review your compatibility lists.

Hardware:
ROG Maximus z790 Hero (0904 bios)
i9-13900ks stock settings + Corsair H150 water cooling
4 x 32GB DDR5 6000mhz F5-6000J3238G32GX2-TZ5RK Gskill (available in QVL list)
I also try the above rams as 2x32, same problem
1 x Samsung 990 Pro 2TB
Corsair RM1000 Shift
ME 16.1.25.2124

OS:
Windows 11

[Silent_Scone]

---

@Sensou wrote:

Hi Jiaszzz_ROG,
When 0904 came out, there was ME 16.12.25.2020. I updated it immediately when 16.1.25.2124 came out.

I know the ram kit is a 2x32 kit so I used 2x32 for a long time instead of 4x32. But the problem hasn't changed. I changed the GSkill rams 2 times with a different model.

I use (2 weeks) 2x32 ram during testing. I insert them into the slot written in the booklet.

The ram used by those who have similar problems on the forum is generally GSKill. The conclusion I came to based on my own experience was the following. Although GSKill rams are in the OVL list, it causes problems. I'm not using XMP turned off.

For me, the problem was when the computer was reset after working for a long time (6-8 hours). The same problem is also experienced in AlSa. After playing the game for 20 minutes, the problem occurred. There are many people who have the same problem. You should urgently review your compatibility lists.

Hardware:
ROG Maximus z790 Hero (0904 bios)
i9-13900ks stock settings + Corsair H150 water cooling
4 x 32GB DDR5 6000mhz F5-6000J3238G32GX2-TZ5RK Gskill (available in QVL list)
I also try the above rams as 2x32, same problem
1 x Samsung 990 Pro 2TB
Corsair RM1000 Shift
ME 16.1.25.2124

OS:
Windows 11

---

Hello,

You need to tune the system. The QVL is designed to give users the best possible chance of compatibility, neither the memory vendor who supplies the memory kits or the board vendors can make assurances when overclocking. 

1) Make sure the 2x remaining modules are from a single kit by checking the serial numbers.

2) Ensure they are in slots A2 and B2.

3) Reset the CMOS.

4) Open the UEFI, do not change any parameters and navigate to the tool menu. 

5) Run Memtest86, report back the test results.

[g1989z]

same here, qcode 55 also q 53 ramdonly came, but when i reboot manuelly , it works fine after 5 hours gaming or editing, so frustrating 

[AlSa]

Hola hermano, como estás, cómo está todo, el error de código 53 nunca volvió, ya no sabía cuáles eran las pruebas con la nueva ram.