Hello @alrashed
Thank you for reaching out to us.
May I inquire what kind of operational anomaly you are encountering or if you have confirmed the "Direct Memory Access won't be recognized" result through Device Manager, Event Viewer, or any third-party software?
In the BIOS, related settings that may affect this include adjustments to SATA Mode, PCIe Mode, IOMMU, or APM Configuration, among others.
Could you please confirm if the issue persists after updating the BIOS and clearing the CMOS, with no manual settings applied? Additionally, have you tested different slots for cross-testing?
Would you kindly provide the current BIOS version, the specifications of your CPU, the brand and model of all SSDs, the installation slots, as well as a detailed description of the operational anomaly along with any error codes or screenshots of the abnormal results?
Thank you.
Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.
