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ROG Crosshair VIII Dark Hero random freezes and BSODs

konstanz
Level 8

‎05-21-2023 03:43 AM

For some reason my PC randomly freezes. Sometimes the screens go all black, sometimes it's a hard lockup where no input is registered, sometimes I get a BSOD. It's very strange because this machine has been very stable for the past two years or so and I've only started encountering this issue a couple weeks back.

GPU and CPU temps are fine so I'm confident I've ruled out temp issues.

Specs:

  • Crosshair VIII Dark Hero, BIOS ver 4402
  • AMD Ryzen 5950x
  • Arctic Liquid Freezer II 360
  • 64GB G.skill Trident Z (F4-3600C17Q-64GTZR)
  • EVGA RTX 2080 Ti FTW3
  • Be Quiet Dark Power Pro 11 1000W
  • Windows 11 Pro

I have tried:

  • using default CPU clocks
  • turning off DOCP
  • running sfc /scannow and DISM.exe /Online /Cleanup-Image /RestoreHealth
  • increasing RAM voltage to 1.36 V
  • disabled global C-state in the BIOS

A peculiar yet interesting finding: for some reason when I have task manager and/or HWiNFO running, the system crashes more frequently. The one time I didn't run either of those programs, the system managed to be stable for over 24 hours.

Any advice would be appreciated.

3,050 Views
11 REPLIES 11

konstanz
Level 8

‎05-31-2023 02:26 AM

Update:

After upgrading to BIOS 4501 and then reverting again to default clocks, finally there have been no crashes / freezes for more than 24h. I tweaked my OC and doing following resulted in a stable system, both when idle and when under load:

  • turning off fmax enhancer
  • setting PBO limits to "motherboard"
  • adjusting curve optimizer with values ranging from -15 to -12

I hope this helps anybody who encounters the same issue.

ShaolinPunk
Level 7

‎06-10-2023 05:07 PM

I've been having the same bloody issue!! was absoulutely fine for ages on my CHVIII Dark Hero, suddenly a few weeks ago random BSODs, WHEA errors, all kinds of crazy... updated to 4501 and my PC will randomly freeze - complete lock up

I've been buying ASUS for the last 5-6 years, but either they've messed up, or a windows update has messed up... after the fiasco with the overvolting on Asus motherboards recently, i'm 90% off Asus products at the moment.. and if this isn't resolved I'll be ditching them until they actually start implementing some QC.  I shouldn't have to mess around with my PC just to be able to open a chrome tab!

@konstanz I'll definitely try those settings - thanks for posting!