Hello @sd422
Thank you for reaching out to us.
Could you please confirm the full model of the motherboard you are using? Are you referring to the Aura RGB headers or Addressable RGB headers? What devices are connected to the RGB header?
If possible, please share more detailed hardware specifications, connections, and related software versions to help us better understand your setup.
You may also refer to the motherboard manual to ensure proper hardware connections and review the [Motherboard] Armoury Crate - Introduction if needed.
Thank you.
Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.
