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RAZER barracuda headphones Not working THX spatial Audio !!!!!!

Level 8

I bought an ASUS Rogstrix Z790 motherboard a day or two ago.
I updated my system.
But when I look at the features of my Razer Barracuda gaming headset, THX spatial audio is spot on.
It says bongiovi acoustics render effect!!!! and Headphone 7.1 THX spatial audio does not work, the sound performance in games has decreased a lot!!!
WHY would you prevent a product that doesn't belong to you from working!!!!
What is your purpose !!!!
Damaging any product that doesn't belong to you?!!!!!!!!!!!!
Please tell me what I need to do to get THX spatial audio working again.
Except for removing the motherboard and throwing it away!!

Ekran görüntüsü 2024-05-24 202944.jpg


Customer Service Agent

Hello, @djzafer 

As I am not familiar with Turkish, I cannot fully understand the settings in your image.
According to your description, your Razer Barracuda has THX spatial audio functionality, but your system is using the Bongiovi Acoustics render effect instead.
Since the motherboard model you provided is incomplete, could you please specify which Z790 series model you are using?
May I ask if your current OS version is Windows 11 10.0.22621.3374 and if your audio driver is the latest version from the official website (V6.3.9600.2368)?
Have you checked if your current headphones or the manufacturer provide additional software for adjusting audio settings?
In the system, under Sound settings > Advanced sound settings > Select your headphones > Device properties > Spatial sound, can you switch "Enable spatial sound" to "On" and select your preferred THX Spatial Audio to complete the settings change?
Meanwhile, we have noticed that you seem to have reposted the same or similar issue. 
To avoid any discrepancies or confusion, we recommend that you consolidate your inquiries under one discussion thread.

Thank you.

Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience.‌‌‌‌ 🙂

problem solved.!