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Random crashes with X670E Hero

Level 10


Before i go into the nuts and bolts let me spec out what i have.

X670E Hero - BIOS 1303
G.SKILL Z5 Neo EXPO 32GB 6000MHz F5-6000J3038F16GX2-TZ5NR
CPU and GPU custom watercooled (EKWB parts)

So the other night while attempting to play Jedi Survivor the onboard Bluetooth disappeared (not in device manager etc), odd I thought but not a deal breaker and not worth the 2 months i was quoted i would be without the board, anyway my fault finding was as follows:-

Applied my clonezilla image of my machine in case it was a rogue update, Image is from 2 month ago when the system was built (clean image OS, drivers and AV) but the device was still missing.

Clean build of Windows 11 Pro from freshly downloaded ISO, no device.

Reached out to ASUS who said run the diagnostics in MyASUS app but there are none.

I had some new fans which i was waiting on installing on my Rads and thought no better time than now, they all connect to a fan controller so all i did was unplug 6 and plug in 6 to the same controller (all noctuas) and tidy the cabling, now the bluetooth is showing again but randomly the PC now just shuts down, no BSOD logs but 6008 IDs in event viewer, to power back on I need to either turn off the PSU and turn back on (Seasonic TX1300) or use the onboard ReTry button.

I'm at a loss and kinda out of ideas so any help is welcomed.

332 REPLIES 332

in  January i purchased a crosshair x670e extreme paired with a 7950x -32 gb gskill 6000/CL30 kit -gigabyte gaming OC 4090 -1000 watt Asus thor P2 PSU . 

nonstop issues fro the beginning . to the point where ive now bought spare parts for my entire system so i could properly diagnose the issue which took months. like you ive never seen so many critical events in all my years working on and with PCs. i bought a 7950x3d and a gigabyte elite ax x670 board so i can test the the mobos side by side and even contacted AMD and together we did a comprehensive diagnosis . 

and it turns out that it was the ASUS motherboard all along. so i took this information and contacted asus. they told me to send it in for repair. and had the nerve to make me pay for the shipping which pissed me off considering that i paid $1100.00 for this mobo. we will see whar happens when the get there hands it . 

why are you so focused on breaking up this thread ? these are all relevent issues pertaing to Asus and the constant problems your Am5 motherboards are having

And thanks for the links on RAID's, I've been setting them up for years.  Here is what I am saying:  If I just let my Crosshair X670E just come up without doing anything, my RAID drive will not be active/visible/exist.  What I have to do, every time (even if I did a restart/reboot from Windows), is hit the reset button as soon as I see the BIOS message.  Then the BIOS resets and I can see, in the BIOS message, that it is coming up with the RAID drive in tack.  There is nothing wrong with the RAID drive, it is the motherboards ability to recognize it, first time, every time.