Random crashes with X670E Hero

[Foz]

Before i go into the nuts and bolts let me spec out what i have.

X670E Hero - BIOS 1303
7950X3D
ZOTAC 4090 AMP AIRO
G.SKILL Z5 Neo EXPO 32GB 6000MHz F5-6000J3038F16GX2-TZ5NR
CPU and GPU custom watercooled (EKWB parts)

So the other night while attempting to play Jedi Survivor the onboard Bluetooth disappeared (not in device manager etc), odd I thought but not a deal breaker and not worth the 2 months i was quoted i would be without the board, anyway my fault finding was as follows:-

Applied my clonezilla image of my machine in case it was a rogue update, Image is from 2 month ago when the system was built (clean image OS, drivers and AV) but the device was still missing.

Clean build of Windows 11 Pro from freshly downloaded ISO, no device.

Reached out to ASUS who said run the diagnostics in MyASUS app but there are none.

I had some new fans which i was waiting on installing on my Rads and thought no better time than now, they all connect to a fan controller so all i did was unplug 6 and plug in 6 to the same controller (all noctuas) and tidy the cabling, now the bluetooth is showing again but randomly the PC now just shuts down, no BSOD logs but 6008 IDs in event viewer, to power back on I need to either turn off the PSU and turn back on (Seasonic TX1300) or use the onboard ReTry button.

I'm at a loss and kinda out of ideas so any help is welcomed.

[Grifil]

Update: I can say that with 1410, ''blackouts'' still happen...

[Foz]

MSI it is then. 

https://www.overclockers.co.uk/msi-meg-x670e-ace-socket-am5-ddr5-eatx-motherboard-mb-36t-ms.html

[aslplsthx]

Created an account to say I have this exact same issue on BIOS v1410. Using the Tweaked EXPO profile + X3D OC profile.

7800X3D + Corsair Dominator Platinum 32GB (16GB x 2) CMT32GX5M2D6000Z36 + 4090 FE + Seasonic PRIME TX-1300

This is the most frustrating PC build I've had in nearly 20 years of PC gaming. ASUS has been my go to, and my recommendation for a "don't worry about it working out great" brand. If this isn't resolved with BIOS updates, and soon - I will never be buying or recommending another ASUS product again.

[Foz]

So for me i am currently trying the following and *touch wood* no crashes etc.No EXPO set in BIOs, disabled onboard sound, wifi and bluetooth. my guess is the EXPO fixed it but going to run a few days first.

[aslplsthx]

No EXPO is unacceptable IMO.

[Foz]

Sitting reading the forums with Ryzen master open on another screen.

[Grifil]

I don't think that is a psu protection issue...It is happening on Idle as well, and I can assure that my voltages and temps are always low AF. i'm monitoring via hwinfo and ryzen master 24/7...

[aslplsthx]

The way the system shuts down and the PSU needing to be reset to turn back on seems like a protection gets triggered. The behavior matches anyways.

I don’t think load vs idle matters in this instance (not to mention a background process could kick off so it’s not really ever truly idle), as then it would be replicable every time you put the system under load.

Without hardware probes monitoring the voltages, etc, a transient spike that would cause something like OCP to trigger likely wouldn’t show in software since power is cut before there’s a chance to report it.

if you google this issue with Seasonic, this was a problem when the 3090 came out. Seasonic did seemingly update some of their protections to accommodate. I have a feeling this is the same scenario..

EDIT:

I have a strong gut feeling if I replaced the PSU this would stop happening. The question however, is it a Seasonic issue? Or is it an ASUS issue? Without having the exact data points it’s impossible to know, ie; is the mobo handling power wrong, or is the PSU unable to handle expected transient spikes. Reading older reports on similar behavior, some TX models were tripping their OCP as low as 50% utilization.. not really what you expect when buying their top end line.

Typically buy Corsair PSUs but I was under the impression Seasonic was the manufacturer for them.

[aslplsthx]

Reddit post discussing the same issue - https://www.reddit.com/r/Amd/comments/13596p8/7800x3d_and_asus_x670e_hero_system_shutting_off/ - another Seasonic PSU involved..  unless this is one of you, this is too much to be a coincidence.

[Grifil]

Def not a coincidence...At this point this is clearly a Bios Issue that started with the first version with limitations on 7000x3d. I guess they messed something else that is undermining the x3ds stability...And this is not even a PSU issue, as we don't if everyone on that sub have a seasonic. OP even swapped PSU and kept having shutdowns, until he downgraded to non x3d cpu....that's the common point in the whole story, the x3d. It could be also an AGESA issue as far as we know