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Product registration failed, help with transfer

chotto8
Level 7
Hi, requesting help to transfer my registration of product to another email.
Previous email I am unable to access it until a later time, transfer it to my main email if possible please.
Thank you
91 Views
2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello, @chotto8 

The registered product serial number cannot be transferred.
However, you can remove the registered serial number and re-bind it using another account.
Since account and product serial numbers are considered personal information, we advise against disclosing them in public comments.
I have DM you and kindly check your in-box at your convenience.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

Dm you. Thank you