Problems after upgrading BIOS to 5013

[UauaRox]

Hello there! Hope all are doing fine.

After upgrading my Asus ROG Strix X570-E BIOS to 5013, I started having a problem.

The system doesn't boot most of the times. WHen I power it on, it runs the fans at 100%, and it stays there. Nothing else happens. Not even able to enter the bios.

I have to press the power button forever, and sometimes it powers down the system. Sometimes not even that.

I keep repeating this untill the system decides to turn on and boot.

Should I downgrade the BIOS?

Thanks

[Jiaszzz_ROG]

Hello, @UauaRox 

May I ask which version you updated from to 5013, and did you clear CMOS after completing the update?
We recommend re-flashing BIOS version 5013 or considering rolling back to version 5003 or your previous version to verify if the described scenario can be solved.

If the problem persists after updating 5013 again, could you please record a video following these steps to help us better understand your situation?
Start recording the video> Press the power button and record the PC's behavior when it fails to boot (e.g., are any LED indicator lights on while the fans are running?)> Force shut down the PC and clear CMOS> Try to boot again and record the PC's behavior> End recording.
Additionally, please confirm:
- the brand and model name of the CPU, GPU, RAM (part number and installed slots as well), SSD/HDD, and PSU currently installed
- the OS version and OS build
- the circumstances and frequency of the problem

Thank you.

[UauaRox]

Hello @Jiaszzz_ROG and thank you for answering.

I had the version 4802 before upgrading to 5013.  I didn't do any procedure to clear my CMOS. I just installed the new BIOS by EZ Something (sorry can't remember the exact name now) direct from this utilitary inside the BIOS.

I just downgraded to 5003 and I will check how the PC goes. Right now the system is running. If I have the same problem I will try to follow the instructions to clear the CMOS.

I will let you know in the following days. 

Thank you again

[UauaRox]

Hello @Jiaszzz_ROG .

Just to let you know that after downgrading my BIOS to 5003 "solved" the problem. My PC is working normally. I'm not having any of the issues described before.

I will give it another week, then I will try to upgrade to 5013 again and I let you know.

[Jiaszzz_ROG]

Hello, @UauaRox 

Do you have any overclocking settings with BIOS versions 5003 or 5013?
After updating the BIOS, we recommend clearing CMOS and booting with default BIOS settings to ensure system stability before applying any overclocking settings.
Meanwhile, if your hardware configuration is more stable with a specific BIOS version, you may also consider staying with that version without updating further.

Please feel free to update us on any issues. Thank you.

[UauaRox]

Hello @Jiaszzz_ROG 

I don't have any anything overclocked.

Downgrading from 5013 to 5003 din't solve 100% of the problem. It got a lot better, but I still have the problem like 10% of the time I boot the PC.

So yes I agree with you. I intend to stay at the 5003 and I don't have plans to upgrade to 5013.

But I still didn't clear the CMOS. I will do it eventually and let you know the results.

Thank you again for your reply, and have a great day.

[havunen]

Hi, 

I have ROG Strix X570-F Gaming motherboard + Ryzen 5950X CPU + 128GB 3600Mhz memory ( slightly overclocked ).

After upgrading to BIOS 5013 or 5003, cant remember exactly which one the FANs sometimes get stuck at 100% cycle. This can happen during startup or randomly when using the computer. When this happens even the BIOS is running FANS at 100% and the QFAN control in BIOS is reporting min.duty cycle 100% after "optimize / calibrating the fans" also during the optimization process the fans do NOT slow down, they are somehow stuck.

However, I have found a very dirty workaround for this issue. Unplug the CPU fan and startup the computer the computer will report FAN error in the startup screen. Then plug in the fans when computer is powered on. Sometimes the fans go into 100% cycle but repeat this few times and they will slow down and operate normally for days to weeks to come...

This has to be some sort of software bug...