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Problem with imstall of audio driver strix z790e wifi 2

Powerboy
Level 9

Hi guys, i cant full instal audio software, install only realtek usb audio. No sonic studio no radar no audio console. Please help

750 Views
12 REPLIES 12

Hello,
I am experiencing the same issue where "Sonic Studio" is not visible in the "Armoury Crate" app.

Windows Version:
24H2 Build 26100.2454

Audio Driver:
Realtek Audio Driver V6.3.9600.2368 for Windows 10/11 64-bit (WHQL).

PC Specifications:

  • Motherboard: ASUS ROG STRIX Z790-E GAMING WIFI II (BIOS 1703)
  • GPU: ASUS ROG STRIX RTX-4070 TI SUPER
  • CPU: Intel(R) Core(TM) i7-14700K
  • RAM: Corsair VENGEANCE RGB DDR5 32GB (2x16GB) 7200MHz

kaitomar
Level 7

Hello,
I am experiencing the same issue where "Sonic Studio" is not visible in the "Armoury Crate" app.

Windows Version:
24H2 Build 26100.2454

Audio Driver:
Realtek Audio Driver V6.3.9600.2368 for Windows 10/11 64-bit (WHQL).

PC Specifications:

Motherboard: ASUS ROG STRIX Z790-E GAMING WIFI II (BIOS 1703)
GPU: ASUS ROG STRIX RTX-4070 TI SUPER
CPU: Intel(R) Core(TM) i7-14700K
RAM: Corsair VENGEANCE RGB DDR5 32GB (2x16GB) 7200MHz
Service / HAL Service Version Information:

Item Version

Armoury Crate UWP App 5.9.9.0
ROG Live Service 2.4.24.0
Aura Service (Lighting Service) 3.07.54
Armoury Crate Lite Service 5.9.9
Aura Wallpaper Service Not installed
Aura SDK 3.04.46
ArmouryDevice 4.2.0.4
ASUS AIOFan HAL 1.4.0.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.5.0.2
ASUS Ambient HAL 4.2.0.0
AacVGA 0.0.7.0
KingstonDram 1.1.36
AURA DRAM Component 1.1.27
ENE RGB HAL 1.1.53.0
ENE_EHD_M2_HAL 1.0.13.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.21
AiSuiteSDK 1.02.18
GameFirstSDK 6.2.7.0
MainSDK 2.01.29
MbLedSDK 3.00.40
VgaSDK 1.00.21
Armoury Crate Plugin - AIO 2.0.18
Armoury Crate Plugin - Motherboard 1.2.22
Armoury Crate Plugin - ROG FAN XPERT 4 2.0.12
Armoury Crate Plugin - VGA 1.0.4
ASUS Motherboard 4.03.01
GameFirst 1.6.1
ROG FAN XPERT 4 4.02.04
VGA 3.01.05
Any help or guidance would be greatly appreciated.
Is there an ETA for the Update @ Jia ?

Jiaszzz_ROG
Customer Service Agent

Hello @kaitomar 
Thank you for participating in the discussion and sharing valuable information.
We have identified the issue, but our teams will need additional time to develop a resolution.
I will update this thread as soon as there are any updates.

Thank you for your patience and understanding.

Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.