Problem with imstall of audio driver strix z790e wifi 2

[Powerboy]

Hi guys, i cant full instal audio software, install only realtek usb audio. No sonic studio no radar no audio console. Please help

[Powerboy]

I understand from other topic related that ss3 its now in ac but in mine dont appear, please help!

[Powerboy]

[Jiaszzz_ROG]

Hello @Powerboy 

Thank you for reaching out to us.
Regarding the driver installation, did you download the Realtek Audio Driver from the official website and run the ASUS setup.exe to install it? Typically, the related application is included after installing the driver.
The driver versions and Armoury Crate interface may vary by model, but the ROG STRIX Z790-E GAMING WIFI II indeed supports Sonic Studio in Armoury Crate.
Please go to the Armoury Crate Update Center, update all components fully, and restart your system to see if the Sonic Studio tab appears.
If needed, please try using the uninstall tool to remove Armoury Crate, reinstall, and update it to check again.

Thank you.

[Powerboy]

yes i did everything, that wont appear in any way. another guy show screenshot of same mobo, where it appear

[Powerboy]

what mean can be different by model? the mobo support sonic studio why i cant see?

[Jiaszzz_ROG]

Hello @Powerboy 

If the Sonic Studio tab is not found from your motherboard settings page in Armoury Crate and reinstalling and updating all items in the update center hasn’t resolved the issue, could you help by recording and providing relevant logs?
For log collection steps, please refer to "Q5: What is App Diagnostics? (New Feature)" in our FAQ. Before starting, ensure that the "Record Log" option is checked, then proceed with the steps to replicate the issue (e.g., after rebooting, go to the motherboard settings page in the software to confirm the Sonic Studio tab is still missing).
Please also share the following information:
- a image of the BIOS main page, screenshots of the Armoury Crate update center, and the motherboard settings page
- the brand and model name of the CPU, DRAM, GPU, and PSU currently installed
- the OS version and OS build

Thank you.

[Powerboy]

hi  Jia tnx for reply, where i have to send all those infos?

[Jiaszzz_ROG]

Hello @Powerboy 

Please share the relevant context and information with me through the forum's comment feature.
However, if there is any sensitive information, you may provide it via private message.
Additionally, due to the size or format of the Armoury Crate log file, kindly upload the log file to a cloud service, setting the permissions to allow access, and then sharing the link with me.

Thank you.

[Jiaszzz_ROG]

Hello @Powerboy 

We're sorry you had to wait.
After analyzing the log you provided and conducting further investigation, our engineers have identified an issue where Sonic Studio 3 cannot complete installation on Windows 11 24H2, build 26100.
An update is planned to resolve this issue, and we are currently tracking its expected release timeframe.
I will update this thread as soon as any information becomes available, and we apologize for any inconvenience this may cause.

Thank you.