Problem with ASUS TUF X670E-Plus Motherboard - Ram

[winchesterhm]

I’m experiencing an issue with my ASUS TUF X670E-Plus motherboard and a single stick of RAM.

• RAM Model: XPG Lancer RGB, 16GB, 6000MHz, DDR5, CL30
• I only have one stick of memory.

Here’s what happens:

1. When I install the RAM in Slot 1: The PC doesn’t boot, and the motherboard stays stuck with the DRAM light on.
2. When I install the RAM in Slot 2: The PC boots normally and works perfectly.
3. When I install the RAM in Slot 3: The PC doesn’t boot, and the DRAM light stays on.
4. When I install the RAM in Slot 4: The PC boots normally and works perfectly.

I’d like to understand:

• Is this a problem with the motherboard or the RAM itself?
• Do Slots 1 and 3 only work in Dual Channel configurations?

Any insights or suggestions would be greatly appreciated!

[Jiaszzz_ROG]

Hello @winchesterhm 

Thank you for reaching out to us
Based on the situation you’ve described, it aligns with the information provided on page 1-5 of the TUF GAMING X670E-PLUS user manual. 

We recommend following the suggested guidelines for selecting and installing memory to ensure optimal stability.
For memory-related information, please refer to the [Motherboard] How to Query (CPU/memory) QVL List? and the purchasing and installation guide on the TUF GAMING X670E-PLUS memory QVL page for further details.

Thank you.