proart x670e creator wifi NO THUNDERBOLT

[Ax3l]

Hi everyone,

I have an asus proart x670e-creator wifi motherboard and an amd 7950x3D along with 196gb of ram.

The problems I have with the motherboard is when I try to connect my apollo x8 thunderbolt.

If I connect it with the system started, it doesn't recognize it. If I connect it when the system is off and then start, it doesn't recognise it either.

In bios, I have the proper values ​​configured in AMD PBS, with the enable and no security options.

Can you help me?

i have a 40000euros studio and i cant even hear my speakers due to this mobo...

Please help, this problem is recurent whith all asus thunderbolt mobo, they perfectly know this problem...

A certain david had the right to have a custom bios from asus for his b550 pro, so i imagine it is possible for every others customers.

thank you

[Jiaszzz_ROG]

Hello @Ax3l 

Thank you for reaching out to us.
As we have found repetitive posting, we recommend using this thread as the primary avenue for communication: proart X670e creator wifi NO THUNDERBOLT
We have already replied to the other post and will continue the discussion there and kindly take a look at your convenience.
Meanwhile, the ROG forum is specifically for discussions related to the ROG or TUF gaming series products. 
If you have any updates or discussions related to this matter, please update that thread to avoid confusion or information gaps.

Thank you.

[Ax3l]

Hi,

Maybe if you fixed the problem on the other post I wouldn't need to speak here.
I am very worried about the number of users disappointed with you because of the poor functioning of your cards concerning thunderbolt, and your prose in charge of a well-known problem, which you seem to want to hide under the carpet.
I bought a brand new high-end PC and I can't use it because of your false advertising regarding thunderbolt.
I can no longer work, you are putting me in an extremely delicate situation.

[Jiaszzz_ROG]

Hello @Ax3l 
We apologize for the delayed response due to the recent local holiday.
Please refer to the updates in the original discussion thread and use that as the primary point of reference to avoid any potential misunderstandings caused by discrepancies in the information.

Thank you for your understanding.