03-14-2025 05:11 AM
Hi, I have been migrating from my previous computer which was for 4th generation Intel to a more up to date system for a few months now, the specifications of which are as follows
CPU : I5 12600k
MB : Asus z690 prime
Ram : 32 gb ddr4 2x16 4000mhz cl19-25-25-45 1.4v hynix d-die
GPU : igpu (I am not a gamer and I use it for Electronic engineering apps)
SSD : Samsung 980 Pro 250GB
HDD : 500GB
PSU : 450 watt psu
Cooling : 240mm aio
Initially I had a 12400 CPU and I did not get any problems or BSODs, then I upgraded to 12600k for overclocking after 1 month and after a few days of overclocking and reaching the best performance and temperature point
cpu : 4.8ghz all core, 5.1ghz single to 4 core, ringbus 4500mhz
ram 4800mhz cl20-25-25-43 1.485v
igpu : 2100mhz
I noticed that my computer Show BSOD at idle, it show different things in the description, but mostly I see hyper visor error
I had overclocked my system RAM to the maximum in gear 2 with the same 12400 and I did not see any problems. I had run a 24 hour stress test and I had no problems. In the new CPU I even reduced the frequency to 3900 and go to gear 1 Still had BSOD and even set the xmp to off but the problem still Exist, I increased the CPU voltage but still have BSOD at idle and I put my computer through multiple stress tests simultaneously for 48 hours including RAM, CPU cache, igpu, all CPU cores, Include aida 64, memtest86, occt, cinebench r23 I didn't get even 1 error
I searched the entire internet and did a lot of things, but all of them were useless except for one thing. I had installed the ASUS Armory Crate program, and at the moment of installation, it strangely showed a BSOD for the first time. Since installing this program, the problem has become much more severe, to the point that I was getting a blue screen 4-5 times a day. The ASUS forum said to completely delete the program and also delete it from the registry editor. After doing this, the number of blue screens decreased, but it still remained.
Please help me, System stability is very important to me,When Im designing a pcb if my computer crashes all my work will be wasted 😭
I will upload the dmp files for you in the link below
https://drive.google.com/file/d/1HzxU9ch3es1HUFHoIDuSj2ClQiRMsPEf/view?usp=drive_link
https://drive.google.com/file/d/1j_tszHsV4M4lxfRTuKMDneLX63cx6MX-/view?usp=drive_link
https://drive.google.com/file/d/1BAA1IWMkrTdr6Qy0KBpY_Ezy7dfxW7xs/view?usp=drive_link
https://drive.google.com/file/d/1FmNsuNReH5YSwdOdgZXkXDEn8yVOBa_E/view?usp=drive_link
Sorry For Bad English
4 weeks ago
Hello @Pouya_last
Sorry for the delayed response and any inconvenience this may have caused.
As the PRIME Z690 series includes multiple models, could you please provide the product serial number in DM so we can confirm the specific specifications?
Some models within the series had BIOS updates released earlier this year. Could you kindly confirm the BIOS version you were using when the issue occurred and the versions you have tried? After clearing CMOS and keeping the BIOS settings to default, did the instability persist when booting into the system? Additionally, after reverting to the 12400 CPU, was the system stable?
Furthermore, the cloud link you provided does not grant us access, so we are unable to review the information within it.
If the problem persists, we recommend that you remove all SSDs and HDDs to check if the instability persists in the BIOS. If possible, try installing a new hard drive and a fresh system to verify the situation.
Please also refer to [Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) and ensure that your BIOS version, chipset drivers, and Intel ME firmware are all updated to the latest versions.
Thank you.