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PC builder used old bios, so I can't enable TPM 2.0, what should I do?

mike92677
Level 8

About 4 years ago I paid a friend to build me a new PC. Given her past flakiness in the 15+ years of being her friend, I actually didn't want to (was going to order another Falcon NW), but she begged me bec she loves building them. Ok so I do that and all is OK until she disappears again (for 1+ year now). 

Long story short, I spared no expense when I built this is bought top of the line everything at the time - please see 1st attachment for specs. Of course I've been shocked since Windows 11 came out, as to why mine didn't comply, and upon digging into it, it appears she used some crappy old bios to configure the motherboard (not the one that should have been used with Strix X299-E Gaming.

This old bios does NOT allow one to enable TPM 2.0 which is required for Windows 11. Of course it's there, but just needs to be enabled. So all the instructions and articles about enabling this (including on here) don't apply, bec I'm dealing with Uefi Bios version 2.17.1246.

(1) Is my understanding of the problem correct? Please be lenient on me, as although I am tech, I'm SEO/web dev. So I can be pretty stupid with this type of stuff.

(2) From what I have read on Asus tutorial/support documentation, in theory I could download the current or correct bios for my motherboard and install it, is that correct? Or would doing so jeopardize something? I can only assume she must have had a good reason for reverting to this older bios when building the PC. Something that, may not work if the correct bios was used.

(3) Is USB the only way to do this - whereas I download onto USB and then boot PC with USB plugged in? I have never done that before and am afraid of breaking it.

Thank you!IMG_8478.jpgIMG_8484.jpgIMG_8477.jpg

 

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2 ACCEPTED SOLUTIONS

Accepted Solutions

Nate152
Moderator

Hello mike92677,

Check in the bios, Advanced tab, PCH-FW Configuration, Set PTT to Enable. F10 and Enter to Save and Exit.

This should be all you need to do to install windows 11.

ptt.png

View solution in original post

Nate152
Moderator

You're welcome.

Likely a glitch as you suspect, it could take some time for that message to disappear.

You should be good to go, try installing windows 11.

 

View solution in original post

5 REPLIES 5

Nate152
Moderator

Hello mike92677,

Check in the bios, Advanced tab, PCH-FW Configuration, Set PTT to Enable. F10 and Enter to Save and Exit.

This should be all you need to do to install windows 11.

ptt.png

Thank you so much Nate for fast and thorough reply with a screenshot! I thought I had checked everywhere for the PTT setting but obviously I did not.

Ok so I did that and restarted (twice actually) and strange thing is that it still says non-compliant when I go to Windows updates. Yet, when I use their "PC Health Check" (as they link to on that screen) to find out why it's non-compliant, it says I am compliant. Before I had the PTT enabled, it said non-compliant and the reason (and only reason) was PTT.

Do you think it's just a glitch that will go away on its on, that the Windows Updates still thinks I'm non compliant?

 

IMG_8491.jpgIMG_8490.jpg

Nate152
Moderator

You're welcome.

Likely a glitch as you suspect, it could take some time for that message to disappear.

You should be good to go, try installing windows 11.

 

Yep it works, I am now running 11. What happened was I was thrown off by this search result. Google snippet is choosing NewEgg (rather than Asus) for the answer and the answer from NewEgg is to look in "Security." That was why that initial screenshot I posted was for Main/Security. I submitted feedback to Google on that result. Feel free to do the same if you want - more complaints of it being inaccurate, more likely they will swap to the Asus result (which I told them they should). 

 

Thank you again Nate!

Screenshot 2023-09-24 204310.png

Nate152
Moderator

You're welcome !

Good to hear you got windows 11 installed.

You say you're on an older bios and have never updated the bios, if you'd like to update the bios I can help you with that too.