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Occasional stuck on boot with white VGA QLED, black screen, no asus logo, no POST, nothing

hypergeome
Level 8

MB: ASUS ROG Strix Z790 f gaming wifi
CPU: Intel core I9 13900K
RAM:  G.SKILL DDR5 - 5600 2x16 GB
GPU: ASUS ROG Strix GeForce RTX 4070 Ti 12GB GDDR6X OC Edition, VBIOS V2
Screen: ASUS TUF Gaming VG27A
BIOS: default settings, version 2202

SSD: 2 WD-BLACK SN770 500 GB and 1 Samsung SSD 980 Pro 500 GB

GPU to screen connected using DisplayPort cable.

Sometimes, about 1/20 times, my computer stuck on boot with white VGA QLED on (either cold boot or by windows restart function). It has not come to display ASSU logo yet, all black screen and stuck so forever. If I restart by pressing power button to turn off, then turn on again, it will boot normally into Windows 11 and everything works fine, no crash, no issue (except explorer sometimes auto pop to front, which is a known issue of Windows 11 and has not been fixed so far), gaming is fine.

I reseated everything and the issue is still there. I have been waiting to update BIOS twice (about 1 year already) and nothing change.

So, not sure if anyone have the same issue and have solutions, so, I just post it here.

Currently, switching to use HDMI cable to see if the issue is still there. But I dont want to use HDMI because my screen is G-SYNC Compatible and only works via DisplayPort cable.

If the issue still occurs, it means it is not DisplayPort issue and I have to live with it till new BIOS or VBIOS update.

If the issue goes away, it means the issue so far is with DisplayPort, my GPU and my screen, I will change DP cable to check again.

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

Nate152
Moderator

Thank you

It's recommended to disable the igpu and set the Primary display to PCIe or PEG.

In the bios, go to the Advanced tab, Graphics Configuration, Primary Display, select PEG or PCIe.

Hit F10 and Enter to save and Exit.

Does this fix the random black screen issue when booting?

 

 

 

 

View solution in original post

6 REPLIES 6

hypergeome
Level 8

Update: HDMI cable still show the issue. Guess have to wait for update.

Yes, I tried as described in my original post. The issue is still there.

Nate152
Moderator

Thank you

It's recommended to disable the igpu and set the Primary display to PCIe or PEG.

In the bios, go to the Advanced tab, Graphics Configuration, Primary Display, select PEG or PCIe.

Hit F10 and Enter to save and Exit.

Does this fix the random black screen issue when booting?

 

 

 

 

I set it to PCIe now.

Need some time for the issue to show up if there is. We'll see.

Btw, the entry is in Advanced-->System Agent (SA) Configuration-->Graphics Configuration

Seems like working. So far, not occur anymore. Will inform more if it happens again with this setting.