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No Realtek Audio Control for STRIX B650E-E

iKingNinja
Level 7

I installed all drivers from https://rog.asus.com/motherboards/rog-strix/rog-strix-b650e-e-gaming-wifi-model/helpdesk_download/ except for Armoury Crate (because it causes issues, see https://rog-forum.asus.com/t5/armoury-crate/armoury-crate-installs-windows-11-driver-versions-on-win...

However the volume is a bit too low and I would like to change my amplifier level settings, but there's no Realtek Audio Control app installed on my PC. How can I install it?

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2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello @iKingNinja 

Thank you for reaching out to us, and sorry for any inconvenience caused by the delayed response.
We have noticed that a new version of the Realtek Audio Driver, Version 6.4.0.2406, was released on the ROG STRIX B650E-E GAMING WIFI support page on March 11. This version is compatible with Windows 10/11 64-bit.
Could you confirm whether installing this version of the driver allows you to correctly enable Realtek Audio Control?
If necessary, please try resetting the system while keeping your files, then check the audio status before installing version 6.4.0.2406 from the official website.
Regarding the issue with Armoury Crate, could you let us know if you have multiple system drives installed? When the issue occurred, were all items in the Update Center properly updated?
If you reinstall Armoury Crate and have any further concerns, please share screenshots to help us better understand the situation.

Thank you.

Version 6.4.0.2406 did install Realtek Audio Console, however the application is missing amplifier settings. As for Armoury Crate everything was up-to-date and I only had one drive with a single Windows 10 Pro installation.