06-03-2023 05:18 PM
PC freezes after 10-60 seconds of being turned on, where PC lights stay on but screen, mouse and keyboard freeze and I have to hard reset. Or I get “clock_watchdog_timeout” bluescreen.
I’ve RMA’d the motherboard, RAM and M.2, updated all drivers, BIOS and reinstalled Windows on different USB’s, both 10 and 11.
The only success I’ve had is a friend lowered the cores in BIOS. By default auto settings they were maxing at 5500MHz, it’s stable on 52 and 53 until I play video games then it bluescreens.
It’s not the GPU as it does it with the onboard one too. Tried different SSD’s as well.
——Specs——
Motherboard: ROG Strix Z790-E Gaming Wifi
CPU: Intel i9-13900k
RAM: Corsair Dominator Platinum RGB, 32gb DDR5 6600MHz
Storage: Samsung 980 PRO, PCIe 4.0 NVMe, M.2 SSD
OS: Windows 11
06-06-2023 02:37 AM
Hello, @GalacticSamurai
May I ask what your current BIOS version is and whether you have updated Intel ME before updating the BIOS?
According to the BIOS 0904 version of the ROG STRIX Z790-E GAMING WIFI, the Intel ME Update Tool is required if your ME firmware version is not 16.1.25.2124.
If you have not updated ME yet, please update it to 16.1.25.2124 first and then check again.
Meanwhile, have you clear CMOS after updating the BIOS? Is the memory you are using listed in the QVL list of the ROG STRIX Z790-E GAMING WIFI?
Please help confirm the question below for us to better understand the scenario.
- the images of the settings in BIOS include the BIOS main page
- the OS build, part number of the DRAM, and the PSU currently installed
Thank you.
06-06-2023 11:23 AM
Yes I have updated Intel ME before BIOS and done the MOBO battery thing, those were suggested when I phoned Asus for support. I have the latest BIOS version.
I’m going to try replacing the CPU next.