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My rog maximus z790 hero motherboard does not show my two m.2 disks in the bios. I already updated

host11
Level 9

My rog maximus z790 hero motherboard does not show my two m.2 disks in the bios. I already updated to the latest version of bios but it didn't help. And when I launch the Windows 11 installation it still doesn't show the two disks

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2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello, @host11 

May I ask if your current BIOS version is 1501 and if you cleared the CMOS after updating?
Regarding the two M.2 SSDs, could you specify which two M.2 slots on the ROG MAXIMUS Z790 HERO they are installed in?
We recommend referring to the troubleshooting steps outlined in the "[Motherboard] Troubleshooting - Cannot find the hard disk drive or SSD (M.2) after motherboard power..." section and enabling [CSM] to reconfirm the problem.
Additionally, kindly consult Section 2.1.4 of the motherboard user manual for M.2 installation steps to ensure proper installation of your M.2 SSDs.

Thank you.

Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience.‌‌‌‌ 🙂

host11
Level 9

I returned my order today, I won’t buy asus again