missing cable for Hive on strix z790i

[odim31]

Hi,

I've purchased the ROG strix Z790i wifi, unfortunately while building my PC I found out that the cable used to plug the Hive to the MB was missing. I contacted the seller and he assured me that this is a new (unopened box) and that if it was missing then it is highly likely that it came with missing cable.

I've checked on the net and it seems that a normal Type C 3.2 to Type A wont do the trick as it is a special cable that requires the type C port to be plugged in the Hive in specific orientation. so I was wondering where I could purchase one of those cables.

[Jiaszzz_ROG]

Hello, @odim31 

Due to the Type-C cable's specific specifications and directional nature for connecting to the ROG STRIX HIVE, we advise you to contact the original place of purchase to inquire about the possibility of further exchange or return arrangements.


If you require assistance in this matter, please confirm the motherboard serial number and contact information via PM, as it involves personal data.

Thank you.