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mb bios or me!

gejodi
Level 7

Trying to fix my sons computer.  asus x99 deluxe mb.  Turned on  and got an error cpu overvoltage need to enter bios to fix?  When entering bios f2, i get a blcak screen, reboot does same thing.  the cooler works corsair liquid but the other 4 case fans dont.  The q code stays at 00. Reseated all cards gpu, ram and ssd.  Downloaded bios and tried to flash the bios , it blinks three times then stays on solid.  I tried mbr format and 5 different usb drives but same thing.  Finally I removed all connections to the mb and with just power tried to flash again but same.  I changed the power suppy already.  I cleared cmos and changed battery.  is this the mb, the bios chip or me?  also i removed the processor and no burnt pins or bent pins cant really afford to try/swap things any help would be appreciated.

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1 ACCEPTED SOLUTION

Accepted Solutions

Jiaszzz_ROG
Customer Service Agent

Hello, @gejodi 

Thank you for providing detailed explanations and the troubleshooting steps you have already attempted.
Unfortunately, based on your description, we would recommend initiating the repair process and sending the product for further examination.
However, please note that this is an outdated model, and we advise you to consider whether there is a need for repair.

Thank you.

As the local holiday is ongoing, there may be further delays in responses.
We appreciate your patience in advance.

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @gejodi 

Thank you for providing detailed explanations and the troubleshooting steps you have already attempted.
Unfortunately, based on your description, we would recommend initiating the repair process and sending the product for further examination.
However, please note that this is an outdated model, and we advise you to consider whether there is a need for repair.

Thank you.

As the local holiday is ongoing, there may be further delays in responses.
We appreciate your patience in advance.