a month ago
Hello all,
After I updated to ME Version 14.1.75.2420 using the ME Update Tool that I downloaded from the ASUS website, my computer boots up until it reaches the point where it's looking for the OS (Win11 on M.2_2), then it does a "hard" reset where relays click and all the lights on the MB go out for a couple of seconds, then the cycle starts over again. I flashed the latest BIOS (3201), but no luck. I was able to get the system to boot to Win 10 using an old hard drive I had lying around. With that, I tried running the ME Update Tool again, but no luck. So far, since the update I cannot get it to boot to M.2_2. Any advice?
3 weeks ago
Hello @Dagwood15
Thank you for reaching out to us.
Could you confirm which motherboard model you are currently using—ROG MAXIMUS HERO, APEX, or EXTREME? Additionally, at the time the issue occurs, what Intel ME version is displayed in the BIOS? If you test different M.2 slots or SSDs, does the behavior change?
If your current Intel ME version is already 14.1.75.2420, we recommend updating the BIOS using the USB BIOS FlashBack function and clear CMOS afterward.
For detailed instructions on Intel ME and BIOS updates, please refer to the FAQs linked below to ensure all steps are followed correctly:
[Motherboard] Intel® Management Engine Firmware Update Instructions(ME)
[Motherboard] How to use USB BIOS FlashBack™?
[Motherboard] How to Clear CMOS
Thank you.
3 weeks ago
Thanks for replying. The motherboard is a ROG MAXIMUS XII Formula. The problem started when I used the ME Update tool to upload version 14.1.75.2420. This is the ME version that shows on the BIOS page. The current BIOS is 3201 x64, which I updated using the BIOS Flashback. I tried moving the old drive to slot 2_1 with no change in behavior. I tried a new drive in slots 2_1 and 2_2. The windows installer recognizes the M2 drives, but when I try to install windows 10 or 11, I get an error when the installer tries to boot off the new drive.
3 weeks ago - last edited 3 weeks ago