Maximus Hero Pro Very Short Bluetooth Range

[RickJamesBish]

SOLVED :  Wi-Fi antenna needs to be connected to motherboard

Was having trouble connecting my Samsung Note 10 Plus to my PC. It was showing up sometimes and sometimes not. When it did show up, it would not connect. I was doing this sitting at my computer, with phone only about 2 feet away from my box. I decided to move the phone closer so I sat it on top of my case and it connected immediately. I then moved it 6 inches away and the Bluetooth disconnected.

Tested my phone on my daughters Asus Rog Strix Laptop and it connects without issue and range is as expected, staying connected across the room, playing audio, etc. 

Something is wrong with Bluetooth on my motherboard.

[RickJamesBish · Accepted solution]

Figured it out. The Wi-Fi antenna must be connected. Works fine now.

[Jiaszzz_ROG]

Hello @RickJamesBish 

I'm glad you were able to pinpoint the problem.
If you encounter similar issues again, we recommend troubleshooting from both hardware and software perspectives. 
In addition to referring to the user manual to ensure proper hardware installation, you can also consult the following two FAQs to verify your system settings:
[Motherboard] How to solve the Bluetooth problem of the motherboard?
[Motherboard]Troubleshooting-How to fix Motherboard WI-FI connect problem
We also recommend checking for potential sources of interference in your surroundings, as these are common factors that can affect Bluetooth or Wi-Fi connections.

Thank you.