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M.2 NVMe issues on ROG STRIX B450 F-GAMING

dcanoara
Level 7

I installed a Kingston SNV2/1000G 1TB on my ROG STRIX B450 F-GAMING.

The problem is: After I installed Windows 10 Pro in that drive, the SO suddenly shows a BSOD few minutes after the startup, and when the PC restarts it shows a black screen with a message "no bootable device found" or something else.
I shut down the PC, turn on over and boots correctly until the BSOD issue strikes again.

Also, I tried replacing the M.2 drive with a Kingston SNV2/500G, but after I installed Win10 in it, the PC suddenly shuts down only few minutes after the Windows startup. I turn on the PC again, and the issue strikes again

BIOS is up to date (version 5404).

Can you help me with this?

Features:

Motherboard: ROG STRIX B450 F-GAMING
CPU: AMD Ryzen 5 3500X 6-Core
GPU: Geforce GTX 1650 4GB
RAM: 2x 16GB ADATA XPG Spectrix D41 3200
PSU: Cooler Master MWE Bronze 500

Thank you for your support.

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5 REPLIES 5

Jiaszzz_ROG
Customer Service Agent

Hello @dcanoara 
Thank you for reaching out to us.
Could you please confirm if this issue occurred on a newly built PC and if you have cleared CMOS after updating the BIOS?
When the described situation occurs, in which slot is the Kingston SNV2/1000G 1TB or Kingston SNV2/500G installed? is there another SSD or system drive connected along with this SSD?
We recommend performing a cross-test by installing the SSD alone in both M.2 slots and referring to the relevant steps in [Motherboard] Troubleshooting - Cannot find the hard disk drive or SSD (M.2) after the motherboard ....
During testing, please avoid using adapters, extension cables, or installing multiple hard drives simultaneously, as well as ensure that the SSD drivers or firmware are updated to the latest version.

Thank you.

As the local holiday is ongoing, there may be further delays in responses.
We appreciate your patience in advance.

My PC was biult 3 years ago.
No, I haven't cleared CMOS after updating BIOS.
I tried every SSD individually in both M.2 slots, no other system drives connected.

I will try clearing CMOS as you suggested, and tell you how it went.
Thank you.

achugh
Level 13

Hi @dcanoara are you using Bitlocker or any device encryption technologies to protect your data?

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

No, I don't use Bitlocker or anything else.

Hi @dcanoara the way I understand your original post, you had a drive in your system that had Windows installed on it. It was working fine. Then you installed a new Kingston NVMe drive in one of the M.2 slot. Since this drive is correctly detected, you then went ahead and installed Windows on this new Kingston drive as well. This means you now have 2 drives with Windows installed in your system.

Assuming I understood your setup correctly, you have now created what is seen by your motherboard as Dual Windows Installation or Multi-Boot Windows installation.

At the moment, at least on my board, I cannot make this setup work as the ASUS UEFI Bootloader gets confused. Please see my https://rog-forum.asus.com/t5/gaming-motherboards/z790-dark-hero-bios-1302-logo-patch-bsod-with-mult... post. Can you go into your BIOS Boot Configuration and DISABLE ASUS Fast Boot AND DISABLE ASUS Logo Display. Save and Exit to test your setup.

I have tested with Windows 11 so it is a pure guess that this recommendation might work for your board and on Windows 10. If it does not then we just need to continue working together with people here to help you out.

Good luck!

 

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X