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Looking for Firmware 31 for Asus Thunderbolt Ex4 Add on card

Surrenderstella
Level 7

Hi guy's I'm looking for the firmware 31 update for the Asus thunderbolt ex4 card. I'm currently running Uad apollo interfaces(thunderbolt2) and I can get everything working if I plug it in after the computer boots up. I cannot get the Tb4 card working if something is plugged in on a cold boot. From what I understand Firmware 31 will fix that issue, but if I go to 36 I will lose TB2 capability. I am currently running Firmware 24. If anyone has Firmware 31could you send it to me?

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Jiaszzz_ROG
Customer Service Agent

Hello @Surrenderstella 

Since we have already replied and DM you on Zentalk, please update responses on Zentalk to avoid any confusion or gaps in information.

Thank you.