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LogoFail BIOS update for ROG STRIX B550-I GAMING

Paulladium46
Level 8

Latest update I see is: V3402 - Nov 6, 2023

Have done some searching, but most questions like this seem to get diverted to private messages, so I'm unsure if this is being resolved some other way.

Would like to update to reduce the risk.

 

 

158 Views
4 REPLIES 4

Jiaszzz_ROG
Customer Service Agent

Hello, @Paulladium46 

Thank you for reaching out to us.
Since the assistance involves serial number verification, I have PMed you.
Please check the top-right corner for the inbox message and confirm.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

Paulladium46
Level 8

Replied to the PM.

Can't get to my Serial Number as it is a very compact ITX build.  Sent you a copy of my main BIOS page.

Jiaszzz_ROG
Customer Service Agent

Hello, @Paulladium46 

I updated our PM conversation and shared the solution last week, but I have not yet received your response.
Please take a moment to confirm at your earliest convenience.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

Paulladium46
Level 8

Thanks for the follow up - I replied in the PM.