cancel
Showing results for 
Search instead for 
Did you mean: 

LAN Problems with ROG STRIX X870E-E and 9800X3D - Massive Packet Loss

marcel151
Level 9

I also opened a case (E24110026198-0001), but maybe someone experiences the same problems. My new X870E-E (newest 0606 BIOS) has problems with the internal LAN adapter. Currently it's connected via Gigabit connection, but that  shouldn't cause problems, at least would be very bad if you would have to connect it via 5 Gb/s LAN. It seems to work normally at first, a speed test maxes out my internet connection (1000/500) and ping also is good in speed test. While playing online games, I got massive packet loss issues (while having jumping ping times), competive games are unplayable. When I try to use WiFi or external USB LAN adapter the problems are gone. So I uninstalled the current ASUS LAN driver V1126.16.1121.2023 and let Windows install a driver, which is way older. But with this old driver everything works fine. I can reproduce the problem, when installing new driver again the packet loss problems reappear.

Does someone have similar problems with the new driver? What could that be?

274 Views
154 REPLIES 154

It worked immediately. I had to log in again with my Microsoft password and reactivate Microsoft Office when I started it. Thats it

Interesting. I might have to replace my board

 

What Realtek driver version are you currently using?

I'm using the latest Realtek driver without disabled power-saving settings. Unfortunately, I can't check the version number right now. The old motherboard or network card was definitely broken.

Florian132542
Level 7

The only fix for me was replacing the Mobo. I bought the asus rog X870e-Crosshair Hero. It has the exact same 5gbe Realtek Nic / driver. It works fine so far. My problem was download speed was 3-5mbits upload was fine. I have 1gbit internet. I tried tons of hours to fix the problem. Very strange was when i change the speed of the ethernet to 100mbits it was reaching it normaly but the download latency was terrible.. changing back to 1gbit duplex my speed was again 3-5mbits barely was able to load normal internet sites like facebook. Short term a USB to Ethernet adapter helped me out to get my full speed back. But that was no solution for me because i play cs2 at a semi pro level and ethernet must work @ 100%. 

Arkguil84
Level 7

I am having issues with all the ethernet and WiFi connections. If I use the 2.5 gb port or wifi my speeds cap out at 70-95 Mbps up and down. When I use the 5 Gbps connection I get my full 1 Gbps up and down. However, any game I play random disconnects. I have this issue with Once Human, Star Citizen and No Man's Sky. I have flashed to the newest BIOS. I have the same version of the Realtek driver everyone else seems to have from ASUS back from 09/2024.