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Issues with Asus TUF z390 Plus Gaming (wifi)

jcarlosc88
Level 7

3 weeks ago

Hi all, i bought a second hand asus motherboard that for some reason has the non-wifi bios (v2603) on it (maybe some tech flashed the bios with a SPI), my question is, how can i revert that, and how secure will be that procedure??

My Motherboard is the Asus TUF z390 Plus Gaming (Wi-Fi), and yes, it has the Intel CNVi card installed in the back, so im 100% sure is that one.

Thanks in advance.

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Jiaszzz_ROG
Customer Service Agent

Tuesday

Hello @jcarlosc88 

Thank you for reaching out to us. 
In cases where an incorrect BIOS version has been updated and the system is unable to update with the correct BIOS version available on the official support page for the TUF Z390-PLUS GAMING (WI-FI), the only available solution may be to send the motherboard in for service to have the BIOS reflashed.
We kindly suggest evaluating whether it may be possible to contact the previous owner for further clarification or to consider arranging a repair service if necessary.

Thank you.

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