3 weeks ago - last edited 3 weeks ago
Hey all,
Some of you familiar with the Asus ROG Dark Hero (Or Hero motherboard) might have heard of the infamous "Start-up" issue that plagued many of those boards from day 1.
The official thread about this issue received 180k views, highlighting the severity of the problem.
https://rog-forum.asus.com/t5/previous-forum/asus-dark-hero-startup-issue/td-p/813987
ASUS never recalled the boards and eventually closed the thread
It was confirmed to be a hardware defect on the board itself, stopping it from booting unless you kill power to it (PSU Switch OFF then ON)
The workaround was to enable ErP S4 + S5 in BIOS, which would mean the board would turn off all power when turned off, effectively removing the startup issue, at the cost of not being able to use Sleep, or Power on USB when turned off (also no wake-on LAN).
There has been an update and I need some help to confirm it:
Today I got an update from someone with that board/issue stating it seems to be fixed after updating to the latest 4805 BIOS
https://www.reddit.com/r/ASUSROG/comments/rv4l8s/comment/lnuegjx/?context=3
Could anyone with the Dark Hero, who has or knows about this issue, please try updating to the latest BIOS and report back if it solves issue ? Since it is a hardware defect I am sceptical and personally I don't want to update my BIOS (on 4501 atm) since everything is nicely dialled in atm and I don't want to waste my time since this is only 1 person claiming the fix.
Anyway, I hope someone can help, thank you !
3 weeks ago
Hello @JBROG87
We apologize for the delayed response due to the recent local holiday.
Thank you for reaching out to us.
May I ask if you are currently experiencing the issue described?
I have DM you to confirm your detailed hardware specifications and kindly review it at your convenience.
Thank you.
3 weeks ago
Hi,
I will ignore your DM because it is pointless, you are very well aware of the problem, the official thread about it received 180k views !
https://rog-forum.asus.com/t5/previous-forum/asus-dark-hero-startup-issue/td-p/813987
It is a hardware defect on your Hero and Dark Hero boards, specs are irrelevant.
You should have done a recall of those products, but then ASUS does have a certain reputation these days, so not surprised that you didn't