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Help in installing Realtek Audio drivers for Zenith II Extreme Alpha MB

Swiso
Level 9

Hello,

After a new and clean install of Windows 10, I am having problems installing Realtek Audio drivers.

I started (right click and "start as Admin") the "setup.exe" file in the USB pen drive included in the mainboard and I am able to install al the drivers except the Audio drivers.

When I select to install the audio drivers, I see the bar augmenting the % of the install, but after restarting the PC, it keep showing no driver installed.

I tried to install the driver downloaded from the support page of this mainboard, either by right clicking (start as Admin) the "AsusSetup.exe" and trying the same with the "start.exe".

In both instances, "apparently" the driver would install, but when opening Sonic Studio III,  once it opened correctly and the other ttime it gave me a "TIMEOUT" error.

The biggest problem is that on each and every try, it is impossible to open the Realtek Audio Console because it always give the error message "Realtek Audio Console cannot connect to RPC".

When I go in Taskbar, startup, there is no realtek voice there.

In "services" same as above...no Realtek voice there.

@Jiaszzz_ROG  , @Aureliannn_ROG  , @Alvez_ROG 

Can you help me fix this problem and go ahead with the install?

Now I have done a new complete new fresh and clean install of Windows 10 and nothing else and bofore going ahead with install, I would like to fix this issue.

Thanks.

 

 

 

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @Swiso 

As we have observed repetitive posting, we recommend using this thread as the primary avenue for communication:
Zenith II Extreme Alpha new install but Realtek RPC issue.
If you have any updates or discussions related to this matter, please update that thread to avoid confusion or information gaps.

Thank you.