cancel
Showing results for 
Search instead for 
Did you mean: 

Graphic Card Intel problem Z790

dubignyp
Level 10

Good morning,

This error tells me that he cannot install the Intel Pilot Graphic Card which is integrated into the Asus Rog Maximus Hero Z790 motherboard, not having an installed pilot makes me understand what?

However, I downloaded it from Asus.com on the right motherboard, but there is no possibility of putting the pilot.

I already had the possibility of having a screen on when I finished building the computer, that I had to use the graphics card directly in PCIe.
I was thinking of solving the problem once windows installed, but apparently I can't.

I have a 13600K CPU so I am supposed to be able to use this internal graphics card of the motherboard. Is he defective?

 

2023-11-28_000534.jpg

1,083 Views
1 ACCEPTED SOLUTION

Accepted Solutions

I managed to resolve the issue, thanks Intel!

You had to unplug the Asus Rog PCIe x16 graphics card, to first see the screen turn on with the internal graphics card. Then enabled to allocate space by default 64MB. Before in my bios it was enabled by default, but not allocated because I couldn't.

The error problem was that when I did the update in Flash bios with the PC turned off after building the PC, the update was incorrect. I don't know why, but it doesn't fold properly that way. Even though the update was completed, it apparently did not complete correctly. Even though I did everything correctly, even twice only to have further problems with not being able to enter Bios at first.
Then what I did was update directly from the Bios with the Asus Rog graphics card. This time the update was completely fine and clean as the screen changed to a better pixel. And that's when I unplugged the Asus Rog graphics card to then access the screen via the graphics card integrated into the motherboard.
I couldn't get the screen on with the internal graphics card, because from the start the bios flash was malfunctioning then after using the Asus Rog graphics card it did it by default on Asus Rog and no other card graphic could not exist. I could unplug it, it was always the Asus Rog that had to be put back in place. It was after updating the Bios while I was in the Bios that allowed me to use the screen with the integrated graphics card. And then you had to allocate to be able to install the Intel driver.
For a whole day I didn't have the idea to unplug the Asus Rog graphics card, even though the Flash Bios update in the Bios was done more than a day before. It was Intel who advised me to do this again, because I had never unplugged my Asus Rog graphics card after updating the bios.

So, never do Bios update with the PC turned off after building the PC. In case of an error, you will need to have an external PCIe graphics card to be able to update the bios correctly, otherwise you will be stuck permanently without a screen.

View solution in original post

2 REPLIES 2

dubignyp
Level 10

Intel will call me to resolve this problem, and find out if my new motherboard is defective on the graphics card.
Asus are having a hard time helping me with this problem.
I will put the answer here.

I managed to resolve the issue, thanks Intel!

You had to unplug the Asus Rog PCIe x16 graphics card, to first see the screen turn on with the internal graphics card. Then enabled to allocate space by default 64MB. Before in my bios it was enabled by default, but not allocated because I couldn't.

The error problem was that when I did the update in Flash bios with the PC turned off after building the PC, the update was incorrect. I don't know why, but it doesn't fold properly that way. Even though the update was completed, it apparently did not complete correctly. Even though I did everything correctly, even twice only to have further problems with not being able to enter Bios at first.
Then what I did was update directly from the Bios with the Asus Rog graphics card. This time the update was completely fine and clean as the screen changed to a better pixel. And that's when I unplugged the Asus Rog graphics card to then access the screen via the graphics card integrated into the motherboard.
I couldn't get the screen on with the internal graphics card, because from the start the bios flash was malfunctioning then after using the Asus Rog graphics card it did it by default on Asus Rog and no other card graphic could not exist. I could unplug it, it was always the Asus Rog that had to be put back in place. It was after updating the Bios while I was in the Bios that allowed me to use the screen with the integrated graphics card. And then you had to allocate to be able to install the Intel driver.
For a whole day I didn't have the idea to unplug the Asus Rog graphics card, even though the Flash Bios update in the Bios was done more than a day before. It was Intel who advised me to do this again, because I had never unplugged my Asus Rog graphics card after updating the bios.

So, never do Bios update with the PC turned off after building the PC. In case of an error, you will need to have an external PCIe graphics card to be able to update the bios correctly, otherwise you will be stuck permanently without a screen.