11-01-2024 05:36 PM
Exactly what screws are needed to install m.2 drives in the Xenith Extreme 2 DIMM 2 extention card?
I found the card, but dont remember there being screws in the bag
The instruction are utterly useless as they don state what crewm dont have a photo, dont mention what conde on the bag is the rigght screwsm, there is just a mention of a bag of assorted crews that comes with the motherboard so I have no idea which one sto use and figure and error could damage it.
So nooed the screw unit number on the bag and photos if possible please
11-04-2024 09:03 PM
Hello @Spikeysonic
Thank you for reaching out to us.
May I ask if you notice the missing screws in a newly purchased product? If so, we recommend contacting your reseller promptly.
Could you confirm if the model you're inquiring about is the ROG Zenith II Extreme, and if the missing screws are those shown in the image on page 2-13 of the user manual?
I have dm you to confirm further information, kindly check it at your convenience.
Thank you.
11-05-2024 01:29 AM
Yes the mother board is the Asus Rog Zeneth Extreme 2 and yes thats the part with the missing screws. There are screws holding the heat sink blocks to to board or card, 3 one side 2 the other, but there were no screws to pin the SSD to the card either side. I took one of the screws off the heat sink case and tried using it to attach one of the SSDs whihc seemed to fit but then thats not a practical solution as I hneed those to hold the heat sink cases to the SSDs.
The computer was built and purchased 2022 so not that recent and this was not looked at before as the mother board had 2 SSD slots on the front whihc were easy to access where I had 1 system C: SSD drive and one I used for projects and work (both 1 TB and now Im adding a pair of 2tb drives.
there is another SSD slot somewhere on the back of the mother board but I can get at it withtou takign the whole PC apart to get to the back of the mother board and there are metal panels in the way of the case on the other side.
A big problem is the manula does not specify what screws... no bag number and no close up photo or picture and just mentions a bunch of screws that come with the system but when I had a look in the box none fit.
WHen I contacted AUSUS technical support they said I had to email as they dont deal with motnehr boards thouse will try custimer service and try the missing parts angle
11-05-2024 01:51 AM
Also any help with how to clone the system dive on a 1tb ssd drive to upgrade to a 2 tb drive so the computer works better would be appreciated please. I downloaded train version os Acronus. Easeus and Macrium homereflect but not got a clue howe to use them and dont know if there are limitation other than 1 month tril to do the cloning
11-05-2024 02:19 AM
11-05-2024 06:34 AM
Hello @Spikeysonic
Regarding the product serial number, we recommend that you do not disclose it in public comment sections due to privacy concerns.
I have updated the relevant information in our pm conversation, and please check the inbox in the top right corner at your convenience.
As for cloning and replacing the SSD, you may need to use third-party software to resolve any copying issues.
We recommend first removing the old SSD and directly installing the new one to ensure that the BIOS can recognize it. Then, you can reinstall both the old and new SSDs (making sure to select the correct system drive to boot from in the BIOS) and use third-party software to copy and replace the data or drivers. Once completed, shut down the power, remove the old SSD, and install the new SSD onto the motherboard, ensuring that the motherboard can select the new SSD as the boot drive.
In Windows, go to Disk Management to confirm if the new SSD is displayed as the C: drive. If not, right-click and select "Change Drive Letter and Paths" to set it as C:.
Thank you.
11-05-2024 07:20 AM
Is there a way to erase the post with the phoros of the serials? please?
11-05-2024 07:27 AM
Seem to be haing issues with postign with it sayign Im addign html whihc i canot see or flood limits
11-06-2024 02:21 AM
Seemed to have gpot things workign, THanks. I had lots of offiues tryignt o reply yesterday for dome reason... How do I deleite the post with the pheotos of the serials numbers please?
11-06-2024 11:48 PM
Hello @Spikeysonic
We're not entirely sure what issue you're encountering on the forum. If needed, please feel free to share a screenshot to help us better understand the situation.
Regarding the screw specifications for the DIMM.2, it is M2*L5.5. M2 indicates the screw has a diameter of 2 mm, which is the outer diameter, and L5.5 indicates the screw length is 5.5 mm. Should you need to find suitable screws, you may want to search based on this specification.
Thank you.