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display port not working on my ASUS ROG Strix Z790-E Gaming WiFi 6E

uvabsmalley
Level 7

the disaplay port seems to not connect on my motherboard which isnt a huge problem because of graphics card connection but due to the resale value of the part dropping, i would like to get to the bottom of this before its impossible to return or exchange.

IVANSMALLLEY
157 Views
2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello @uvabsmalley 

Thank you for reaching out to us.
May I ask if you are currently unable to output video signals from the integrated graphics?
Could you provide the specifications of your installed CPU and connected DisplayPort cable you are using, as well as if you have tested other connection cables?
What is the current BIOS version and whether you have adjusted the primary display settings in the BIOS?

It would be helpful if you could share more detailed hardware specifications and context regarding the situation.
Or you might also consider testing with a different CPU or connection cables to see if that resolves the issue.

Thank you.

Rooke
Level 12

Are you using a CPU that has integrated graphics?  If the model is a KF, then it has no integrated graphics.

Have a Good One! 😎
Rooke