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Cant seem to register motherboard

KingHYPERION7
Level 8

I brought a rog strix b650e-f and cant seem to register my product to elite rewards.The  loading is infinte and i am stuck.Its been 4 days but no help for either the asus customer service team by sending mail .Someone please help me.

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2 REPLIES 2

KingXDom
Level 7

Having the issue of not being able to register my motherboard due to it already being registered how do I fix this I bought it from a mom and pop store and they don’t know how to contact that person that sold them the board please help 

Jiaszzz_ROG
Customer Service Agent

Hello @KingHYPERION7 and @KingXDom 

We apologize for the delayed response due to the recent local holiday.
Thank you for reaching out to us.
Since confirming the registration status involves verifying the product serial number and personal information, it is not suitable for public comments.
I have DM you and kindly check your private message inbox in the top right corner at your convenience. 

Thank you.