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Cannot install Windows 11 with ROG MAXIMUS Z790 HERO

SteelZAlloy
Level 7

1. I'm currently in the process of installing Windows 11.
2. On each attempt, I encounter the message depicted in the image.
3. The error message I'm receiving is quite vague, as indicated by the code 0xC0000005.
4. I've replaced my SSD twice with two brand-new drives in an attempt to resolve this issue.
5. I've switched my DOK four times.
6. Using the same DOK, I successfully performed a fresh installation on another computer.
7. I've experimented with different USB ports, including those directly connected to the motherboard.
8. I've tried switching out my DDR5 memory modules with others, and also tested with an alternative video card.
9. An additional attempt was made to install Windows 10, but the same problem persisted.
10. I tried loading the CHIPSET drivers before running the installation (SHIFT+F10), but no luck.
11. The BIOS installed is the latest one.
12. I've installed operating systems numerous times over the years, and this issue is entirely unprecedented in my experience.


Any advice?

H/W

Intel Core i9-13900K Processor
ASUS ROG MAXIMUS Z790 HERO
AMD Radeon RX 7900 XT
WD_BLACK SN850X 2TB
G.Skill F5-6000J3038F16GX2-TZ5N

 

7,017 Views
30 REPLIES 30

Shinchan0125
Level 10

did you try reset the bios and reconfig it?  Sometimes couple of my usb port would be none responsive and i reset the bios and got them to work again.

SteelZAlloy
Level 7

if I boot from a portable OS, the USB ports are working correctly, so it's not a BIOS issue.

SteelZAlloy
Level 7

Someone...?

Nate152
Moderator

Hello SteelZAlloy,

Do you have the latest windows 11 from Microsoft?  If you have access to another pc, you could wipe your usb flash drive and download it again.

Download Windows 11 (microsoft.com)

Then....

Shut down your pc and turn off the psu switch.

Remove all memory sticks. Install one memory stick in slot A2 (2nd slot from the cpu).

Try installing windows.

 

 

 

@Nate152 

I already did that, see #8 in my initial post.

Nate152
Moderator

Ok, you said you swapped out the memory, but didn't say you tried with one stick.

Since you were able to install windows on another pc successfully, I suspect instability somewhere and it could be with your memory, this was why I mentioned using one stick in slot A2.

Also, if you have XMP enabled in the bios, reset the bios to defaults with the F5 key, then hit F10 to save. 

Then try installing windows.

 

SteelZAlloy
Level 7

@Nate152 

1. I performed a BIOS reset, but the problem persisted.

2. I attempted to load the default BIOS settings, yet the issue remained unchanged.

😩

Nate152
Moderator

SteelZAlloy
Level 7

@Nate152 

Certainly, I gave it a shot with about five different units. Regardless, I successfully used one of them to install an operating system on a different machine.