01-09-2025 02:04 AM
Hello everyone i just bought Brand new X870-F gaming wifi motherboard
everything is works perfectly except Lan
1.first thing i updated bios to latest version
2.installed all driver from official website
but it still says ethernet cable is uplugged
i checked cable is working just fine, still used 3 different working cable no luck
my all ethernet cables is working perfectly but when i plug into motherboard no lights,
Solved! Go to Solution.
01-11-2025 06:19 AM
Hello @irakli7
Thank you for your prompt reply. We are pleased to hear that you were able to confirm the event details.
As a general recommendation, it is advisable to clear the CMOS after updating the BIOS.
If you encounter any further difficulties or have additional concerns, please do not hesitate to let us know.
Thank you.
01-09-2025 03:20 AM
please help i literaly tried everything
01-11-2025 04:57 AM
Hello @irakli7
Thank you for reaching out to us.
To assist you further, could you please confirm the following details:
- Is the LAN connection linked to a router or modem?
- Have you tried resetting the router or modem and checking the network connection status? If applicable, please also check if the router or modem firmware requires an update.
- Have you performed cross-testing by connecting another device to the same Ethernet port on your router or modem to confirm the port's functionality?
Additionally, since the Ethernet port on the motherboard is not lighting up when the cable is connected:
- Ensure that the LAN driver from the official website is properly installed and matches the OS version.
- Please confirm that the Ethernet port is enabled in the BIOS settings (you can check the settings under Advanced > Onboard Devices Configuration).
For detailed steps, you may refer to the guide: [Motherboard] How to fix cable network problems of Motherboard – Troubleshooting.
If the issue persists and your motherboard is recently purchased, we recommend contacting the retailer for after-sales support, such as a potential replacement.
Thank you.
01-11-2025 05:03 AM
I DID EVERYTHING NOTHING IS WORKED THEN I RESETED CHMOS AND IT WORKED
01-11-2025 06:19 AM
Hello @irakli7
Thank you for your prompt reply. We are pleased to hear that you were able to confirm the event details.
As a general recommendation, it is advisable to clear the CMOS after updating the BIOS.
If you encounter any further difficulties or have additional concerns, please do not hesitate to let us know.
Thank you.