Bluetooth Non-functional

[luxprojekt97]

I recently purchased and installed a TUF Gaming B650-Plus WiFi motherboard. Unfortunately after the upgrade, I have noticed that my bluetooth is not working. It turns on and seems to detect devices, but every time I attempt to connect one it simply says "Couldn't connect." I have updated the drivers/BIOS and reset my PC multiple times. Any suggestions or solutions would be greatly appreciated.

Thank you,

Lucas Strandell

[Jiaszzz_ROG]

Hello @luxprojekt97 

Thank you for reaching out to us.
Could you let us know if this issue occurred immediately after the initial PC build or if it started after making any changes, such as updating the BIOS or drivers?
May I also ask for the name and model of the Bluetooth device you are currently trying to connect, and if you’ve attempted cross-testing with other devices?
In addition to recommending that you review the instructions on page 1-16 of the TUF GAMING B650-PLUS WIFI user manual to ensure the Wi-Fi antenna is installed correctly, you may also refer to the suggestions in [Motherboard] How to solve the Bluetooth problem of the motherboard?
Based on your description, while the device is detectable but unable to connect, please note that wireless signals between the computer and Bluetooth devices can be susceptible to interference. Kindly try placing the Bluetooth device close to the computer with no obstructions in between to ensure a stable connection environment.

Thank you.