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Bios problems

Level 7

I have ASUS TUF GAMING X670E-PLUS WIFI 6 and i have been facing a problem with my bios I can’t use my controller PS5 and if i want to work i need to put my bios settings default which werid to be honest like I can’t do apply my full ram hz causes of this problem i have been contacting asus more than a week annd no reply and no help to be honest I Recorded the problem hope you can help me w it pls

i try everything




Customer Service Agent

Hello, @Iamhmd 

After reviewing the video you provided, it appears that your current BIOS version is 1616, while the latest version on the official website is 1618.
We suggest you try updating the BIOS and check again. Additionally, please attempt cross-testing with other PS5 controllers.
Furthermore, at 0:46 seconds in the video, although the memory part number you are currently using is not clear, based on the QVL for the TUF GAMING X670E-PLUS WIFI, there is no support for G.SKILL memory at 4800 RAM speed.
We recommend cross-testing memory modules listed in the QVL. 

Thank you.