I've been dealing with Asus Customer service for almost 3 months now over my Z690 Formula. Asus offered a refund (buyback as they call it) or repair for the Z690 Formula because of the VRM issue. (see Asus z690 formula repair/refund ) For the 2nd ...
Frustrated beyond all belief at this point with this motherboard. Been up and running for almost 2 months. Initially had massive trouble with the LAN disconnecting for no reason and ultimately solved it by turning off wifi and blutooth in the bios,...
Hey all,I've been building PCs for 25 years now and this is the first time in probably 15 of those I've been completely stumped, so any help or ideas would be extremely appreciated. I've done a tonne of reading on what seems to be this relatively com...
Asus RMABrand new board, 270$ tax in total for a bent pin repair...80$ Shipping fee*07/21/2023
I always thought of ASUS as a brand setter for computer hardware and always relied on ASUS products for my daily use, My old rig also had ASUS and worked fine for 10 years, and my laptop from ASUS also works great. But my new rig, which I purchased o...
Attempting to replace a dead motherboard that's under warranty. RMA website returns a 500 error upon final submission.What are the correct steps for an RMA since https://as-rma.asus.com/us appears to be non-functional?
The new ROG Motherboards for Ryzen 7000 series, and in this example, the: "ASUS X670E Crosshair Hero"Well.. What else can I say but 2 things.1. Just watch this from Gamers Nexus: https://www.youtube.com/watch?v=cbGfc-JBxlY2. "HOT" Danm ASUS.... What...
We want to address the concerns that have been raised by our users about whether recent BIOS updates will impact the warranty of ASUS AM5 motherboards. We would like to reassure our customers that both beta and fully validated BIOS updates for ASUS A...
Hello, I just wanted to share my utter disappointment with ASUS. I spent $853.99 on the Z690 Formula Motherboard. A manufacturer defect was discovered (ASUS used cheap aluminum) in the VRM water block.Here is how my support journey went:Contact Asus,...
I have normally regarded Asus as a brand with a good reputation for quality and support. And my previous main PC system, with an Asus motherboard and GPU, has run for 12 years without an issue. Because of that, I have liked to choose to buy Asus part...
