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B650e-e Realtek audio control won't show EQ and Enviroment

KHS1
Level 8

Hi i have a problem with the realtek audio control, it won't show up EQ and enviroment settings and because of that i can't use my 5.1 speakers. Even tho the 5.1 speaker setting show up they dont work without setting the enviroment setting to "room". DTS doesnt even show me any settings ,SS3 and Radar don't help at all ,before i had a z390-F and every time i uninstalled all 3 and the settings showed up in the realtek audio control app .I already reinstalled the drivers 10 times , reinstalled windows 2 times and still won't work. Already followed a lot of other "guides" that other people posted but none of them helped so at this point i dont know what to do please help.

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9 REPLIES 9

KHS1
Level 8

realtek no env sett.PNG

these are all the settings and what i mean by 5.1 speaker setting that show up is the room correction.

nobody has a fix for this bs?

KHS1
Level 8

anybody with a fix or tips on what to try out?

MoKiChU
Level 40

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound motherboard, so it is by design, it's intended to work like this at least for ASUS products : If a third party app is built-in (SS3 in your case), the equalization is done via the third party app/drivers :

Source : https://www.asus.com/microsite/mb/ROG-supremefx-gaming-audio/

KHS1
Level 8

realtek audio console how settings should be.PNG

so there is no way to make it look like this? because that's how it its designed for this motherboard? because on the z390-F when i was uninstalling the SS3 the settings went back by default to the realtek audio control and now it doesnt.

KHS1
Level 8

also even with SS3 having the surround box checked i still get no sound from the rear speakers even tho its set for 5.1 and if i test the rear speakers using the windows/realtek audio control you can hear the test sound but nothing else when playing, watching videos or listening to music 

MoKiChU
Level 40

Your old motherboard and your current motherboard do not use the same audio drivers type :

- Your old ASUS ROG Strix Z390-F Gaming is an ASUS ROG SS3 motherboard that need Realtek Audio Drivers (UAD - ASUS ROG SS3).

- Your current ASUS ROG Strix B650-E Gaming WiFi is an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC408x codec that need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS).


I do not work for ASUS and I do not replace ASUS Support, wait for ASUS Support intervention if you want to know more about your motherboard features design and/or submit a feature wish or report an issue (your thread is in the right category for that).

KHS1
Level 8

well now i have to wait for Asus support to actually answer to this thread and be helpfull which  i doubt it will happen 

KHS1
Level 8

imagine how nice would it be if  ASUS Support would reply to this thread.