3 weeks ago
Hello, my PC, when I connect it through displayport and turn it on, the screen turns on distorted. I have no way of seeing the Asus Rog Strix logo or entering the bios. I only see the screen with many distorted Asus logos. my pc has: b650-e gaming wifi rtx 4060 t-force memory 16gb x2 ryzen 7700x
2 weeks ago
Hello @Luciopuyo
Due to the ongoing local holidays in our area, our response time may experience delays.
We apologize for any inconvenience the delayed replies may have caused.\
Thank you for reaching out to us and providing the image.
Could you please clarify whether this issue occurred after any software or hardware changes, such as when you first connected the monitor, cross-tested the monitor cables, or updated the BIOS?
If you ignore the abnormal display during the boot process, does the video output work correctly and display normally after entering the system?
What is the full model of the ASUS monitor and RTX 4060 you are currently connecting with?
And is the issue occurring only when connected via DP cable but not when using an HDMI cable?
Kindly share a photo of the actual resolution in OSD when the abnormal display occurs.
Thank you.