One more faulty strix B550-i here from Finland. With RTX 3080 everything was fine for many years. After updating to RTX 4080 the problems started. Random blackscreens and after that computer restarts. This usually happens while browsing internet. The only thing that helps is the performance mode in Nvidia settings, but its not very ideal to use the GPU at max performance all the time sucking up electricity. I have contacted the store where the motherboard is bought from, but they wont do anything because the warranty has expired. I contacted ASUS and got this answer from the support:
"'I'd like to inform you that ROG Forum ASUS owner can tell you via private message on Forum due to ROG Strix B550-I Gaming have compatibility issues with RTX 40 series graphics cards(crash or black screen)
This is what they say: We have managed to diagnose the issue and have found that a hardware-level fix is required. If your system is affected, please drop me a PM - we’ll look after you. Please bear in mind it may take a fair amount of time for parts required for a alternative hardware solution to arrive in local service centers. In the meantime, the only workaround is to engage "prefer maximum-performance" in the NV drivers (as many of you already know).
Should this solution not meet your expectations or provide the desired results, we're here to assist you further.
If you have any other questions you can also respond to this mail if something is unclear."
Hopefully ASUS will replace or repair my motherboard, because there is a fault with the motherboard design. I don't know what this means: "if your system is affected, please drop me a PM - we’ll look after you".
Who do I have to contact and where?
