cancel
Showing results for 
Search instead for 
Did you mean: 

B550-I Crashing with Nvidia 4000 series GPUs

Tedmilk
Level 9

I'm reposting this here from the ROG forum community post for better visibility

(Re: ASUS B550-I STRIX BIOS "2806" UPDATE to fix 4... - Republic of Gamers Forum - 898464)

Could someone please get back to the growing list of users with the issue described in the above thread?

1,940 Views
367 REPLIES 367

ericleeericli
Level 9

Gamers Nexus just published a Mini-ITX Case review. Leave comments below to let them know Asus ROG is miss treating their customers and being dodgey again!

https://www.youtube.com/watch?v=pKiFk7tBTLg

Sponsor: Get 10% off Squarespace purchases (https://geni.us/BqEpf) This review and benchmark of the Fractal Terra (Jade) Mini-ITX case looks at the build quality, the ease-of-installation features, cable management, and design qualities of the new small form factor (SFF) case from Fractal. We also

AbangLoe
Level 7

Had the same issue, with Strix B550I + asus 4070 dual OC GPU & G.skill 32GBx2 RAMki,

Opened a case, & only got response that the GPU is not on QVL list 😞

other mainboard brand have no issue on this,,,

Darknyss
Level 9

Posted on both Dawid and Steve's channel.

Kwblue
Level 8

Same problem here. Have tried 4 different video cards on the system - an EVGA RTX-3060, an MSI RTX-2060, a Zotac RTX-4070, and a PNY RTX-4070 - and of those, the 2 RTX-4070 cards experienced the same 0x116 bugcheck, despite being brand new in each case.

I attempted a fresh installed of the OS on a different drive in case it was that (approx beginning of Aug 2023), and problem persisted. In each attempt at hardware variations, there were no newer drivers or BIOS updates and always used the latest available nVidia drivers. The power supply, motherboard, CPU, riser cable (only option with the case), and RAM remained the same. I have new RAM to try, but prior versions of the system with the same config but older video cards had no issues. The CPU is currently in Eco mode, but the problem persists even at stock config.  

I've set the power management of the card to maximum performance after seeing these threads, but I don't care for that and clearly a problem that needs fixing probably. Still too soon to see if that addresses things. 

I have the exact same problem. My ROG Strix b550-I Gaming, Ryzen 7 5800X3D, Crucial DDR4 (2x BL32G36C16U4B.M16FB1) works with my RTX 2070 super, but not with my new RTX 4070 graphics card. However, my RTX 4070 card works fine in another system.

  • I have tried updating to the latest BIOS version (3202)
  • I have tried updating to latest versions of Nvidia drivers
  • I have tried a lot of different BIOS settings (suggested in this thread and on Reddit)
  • I have tried to set different power profiles
  • However, my system crashes immediately when there is a load on the RTX 4070 GPU (gaming, bench-marking or OpenGL usage). Nothing helps. I am stuck with my old RTX 2070 Super.

Asus should inform us what they are planning to do. What are you planning to do about this Asus?

Jiaszzz_ROG
Customer Service Agent

Hello, @Rendar , @greenslime96 , @VicIsTaken and @nitram0x 

I have PM you to further validate your specific circumstances and details while taking privacy concerns into consideration.
Please verify and confirm via the inbox in the top-right corner.

Thank you.

Rendar
Level 7

Ohweh... es ist hart zu sehen, dass dieses Problem noch immer besteht. Hatte das gleiche Problem mit meiner neuen RTX 4080 FE.

 

Setup war:

Ryzen 5900X

ASUS ROG B550-I

G.Skill DDR4 3600 CL14

Corsair SF750

NVIDIA RTX 4080 FE

M.2 SSD Samsung 980 Pro 1TB

 

Habe alles getestet um den Fehler zu finden.

- PSU getauscht -> kein Erfolg

- CPU getauscht -> kein Erfolg

- Mainboard getauscht (gegen ein anderes ROG B550-I) -> kein Erfolg

- RAM getauscht -> kein Erfolg

- Bios default settings -> kein Erfolg

- Bios upgrade auf das aktuellste -> kein Erfolg

- GPU in ein Baugleiches anderes System gesteckt -> gleicher Fehler

- GPU in jedem anderen System -> keine Probleme

- B550-I mit GTX 1070 -> keine Probleme

Ich hatte an dem Wochenende geschlagene 3 Tage damit verbracht das System immer wieder umzubauen und neu zu installieren und zu testen. Ohne Erfolg. Was ich aber feststellen konnte ist, dass sobald ich den NVIDIA-Treiber installierte, das Problem erst losging.

Bei mir äußerte es sich so, dass der Bildschirm schwarz wurde. Ton und alles lief im Hintergrund weiter.

Die Lösung war dann letztendlich: raus mit dem AMD-Board von ASUS, rein mit dem Intel-Board der Konkurrenz (das 760-I von ASUS hat mir von der Ausstattung her nicht gefallen, lief aber ohne Probleme) und das Problem war weg.

War mit ASUS eigentlich immer zufrieden bisher. Das war aber auch mein erstes AMD-Board. Werde wohl bei Intel bleiben, dort hatte ich jedenfalls noch nie solche Probleme.

greenslime96
Level 7

Very disappointed in Asus for not doing anything to remedy this issue on their premium motherboards...

VicIsTaken
Level 7

Wanted to hop in and have my voice heard that this issue should be looked at. I have a B550-I gaming with a tuf rtx 4070 and it's honestly pathetic that I have to result to forum dumpster-diving to have two products work together

FROM THE SAME BRAND

please get your s**t together asus. This experience wasn't worth the money.

ericleeericli
Level 9

NEW ROG B550-I BIOS 3301, RTX 40 Series Crashing Fixed?

Anyone tried? And shame on Jiaszzz_ROG not keeping people here updated, WTF?