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B550-I Crashing with Nvidia 4000 series GPUs

Tedmilk
Level 9

I'm reposting this here from the ROG forum community post for better visibility

(Re: ASUS B550-I STRIX BIOS "2806" UPDATE to fix 4... - Republic of Gamers Forum - 898464)

Could someone please get back to the growing list of users with the issue described in the above thread?

1,589 Views
378 REPLIES 378

wolvesvillage
Level 8

i have the same problem, with a b550-i bios 3202 and asus 4070 updated drivers

xof2828
Level 8

With X570 Strix/4070ti : after some days, the issue for my reboot was DOCP profile (as warned by Asus in bios when using PCIe 4 device).

Wish you all good luck with your issues.

 

Thank to the community manager for reaching my in private for my problem.

Have a nice week

There is a hint in the Bios?

need to look for this

yasin_1999
Level 7

Same issues here:

Existing Strix B550I board with a corsair sf600 600w plat power supply.

Upgraded from an Asus Dual 1660 super to a Asus Dual 4070 and same crashes at idle.

Managed to change the power management mode to prefer maximum performance as the only workaround for this issue. Now sitting with high idle power of 35w as a downside but gaming and reaching 200W draw is easily handled by the PSU so it's definitely not the issue.

Upgraded to the new 3202 BIOS to no avail. Plugging in old GPU and buddy's 3070 just works with default nvidia settings so it is without a doubt the motherboard itself.

Waiting for a fix as of today.

Jiaszzz_ROG
Customer Service Agent

Hello, @yasin_1999 and @twistkill 

In order to gain a better understanding of the details, I have PM you.
Please check the top-right corner of the screen and kindly share the details requested in the inbox.

Thank you.

Hello, @wolvesvillage 

Kindly review and confirm the updates to our PM.

Thank you.

Hello, @ericleeericli 

We have sent you a couple PMs in an effort to provide further support, but we have not heard back. 
Would you kindly check the inbox?

Thank you.

Darknyss
Level 9

All these people with the same problems and their issues are falling on deaf ears for almost a year now. This will be my last Asus product. As a strong supporter to the small form factor community, I'll do my due diligence to enlighten others to steer clear of Asus's incompetence.

That won't be enogh to penetrate through Asus ROG's "TUF" skin, we need to get Gamers Nexus or JayzTwoCents on board. Sending emails and leaving comments, let's get that wheel rolling!

Dawid does tech stuff,  recently build a pc with a b550-i, must be crashing by now. Maybe he can speak up?

 My Gaming PC Is Stupid... - YouTube

I wish. Feel we're too small to be heard these days.

twistkill
Level 8

Just upgraded my work machine from 3080 to 4090 a couple of weeks ago and immediately started seeing crashes. It took me hours of troubleshooting every piece of hardware, only to realize it was the B500-I all this time. Reading up all the messages here and on Reddit, its crazy how this still has not been addressed or remedied. At any given point Asus demands a price premium for their boards, especially their ITX boards- over all other manufacturers. For what?!! These incompatibilities are not with obscure hardware either. Just wow!

FYI - I am on v3202, No overclocking, 1000W Loki PSU.