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B550-I Crashing with Nvidia 4000 series GPUs

Tedmilk
Level 9

I'm reposting this here from the ROG forum community post for better visibility

(Re: ASUS B550-I STRIX BIOS "2806" UPDATE to fix 4... - Republic of Gamers Forum - 898464)

Could someone please get back to the growing list of users with the issue described in the above thread?

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407 REPLIES 407

Darknyss
Level 9

Bios 3202 was uploaded yesterday. Haven't tried it myself but there are already reports that it doesn't fix the crashing...

RoninSzaky
Level 8

Has anyone tried the new bios update yet?

 

Yes, still crashing on idle draw with new BIOS.

Jiaszzz_ROG
Customer Service Agent

Hello, @Phenomalist 

We apologize for any inconvenience this may cause.
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you.

Can we please get an update on what is being done to address this issue, if anything?

If a fix is not being worked on, could you at least clarify this with the users in this thread so we know never to buy an ASUS product again?

Regardless of whether a fix is being worked on or not, the lack of communication alone is making me want to write off ASUS as a company forever.

Jiaszzz_ROG
Customer Service Agent

Hello, @legacy_bp @HDragon and @AsusIsBad 

I have PM you earlier, as further assistance requires confirmation of personal information.

Please check your message inbox at your convenience in the upper right corner.

Thank you.

Jiaszzz_ROG
Customer Service Agent

Hello, @Petruxanet 

I have PM you earlier, as further assistance requires confirmation of personal information.

Please check your message inbox at your convenience in the upper right corner.

Thank you.

Jiaszzz_ROG
Customer Service Agent

Hello all,

Thank you all for reaching out to us.
As we need to verify serial numbers and personal information, I have PMed each of you or updated existing PM conversations.
Please check the inbox section in the upper right corner.

Thank you.

Jiaszzz_ROG
Customer Service Agent

Hello, @AsusIsBad 

We sincerely apologize for any inconvenience caused. 
I have updated our PM conversation with you and kindly ask for your assistance in reviewing and confirming it at your earliest convenience. 
Thank you.

Jiaszzz_ROG
Customer Service Agent

Hello, @nFiniteFX 

Thank you for reaching out to me proactively.
I have now updated our PM conversation, and kindly take a moment at your convenience to review and confirm.

Thank you.