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B550 Creator & Thunderbolt 4

KanashiPanda
Level 7

Recently discovered a lot of you did what I did and bought this motherboard because it’s one of the only ones that can run a UAD Apollo Twin X. I figured out if you have a capture card and have it plugged into the third PCIE slot it disables thunderbolt. I plugged my capture card into the first PCIE slot and the Graphics card right underneath. Now I know it’s not the prettiest set up but it makes the thunderbolt work again. Until I get a new case that can support a vertical mounted GPU. This seems to be my only solution to this problem. Hope this helps 

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @KanashiPanda 

Thank you for sharing.
Based on your description, you can find relevant instructions on pages xii and xiii of the ProArt B550-CREATOR user manual.


We recommend referring to the user manual for any future hardware installation questions.
Meanwhile, the ROG forum is specifically for discussions related to the ROG or TUF gaming series products. 
If you have inquiries regarding non-gaming series motherboards, we recommend posting your discussion on Zentalk>Motherboard.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂